Website Live Chat AI Assistant

Every website visitor, answered in seconds — and guided to book

Rebookly answers your website chat in real time — handling questions, qualifying visitors, and sending your Jane App™ booking link the moment they're ready. If they share a number, Emma keeps the conversation going by SMS, even after they leave your site.

  • ✕
    No unanswered chats
  • ✕
    No after-hours blind spots
  • ✕
    No wasted ad clicks
Instant chat replies Continues by SMS Jane App™ integrated
Book a Demo → View Plans & Pricing
💬
New chat started
Emma replying now
✅
Booking link sent
Ready to book · Jane App™
yourclinic.ca
E
Chat with Emma
Online now
Hi, do you treat sports injuries?
Emma
Yes! Our physios treat sports injuries — sprains, strains, and post-op rehab. Want to book an assessment? 😊
Yes, how much is it?
Emma
An initial assessment is $110 for 45 min. Here's the link to grab a time 👇 book.janeapp.com →
Type a message…
➤
💬Website live chat
Instant replies 24/7
Continues by SMS
Jane App™ integrated
Google Ads conversion
Speed to lead
💬Website live chat
Instant replies 24/7
Continues by SMS
Jane App™ integrated
Google Ads conversion
Speed to lead
Why speed matters

A visitor who isn't answered is a visitor who leaves.

Website visitors decide fast. If chat goes quiet, they're already on another clinic's site.

⌛
Chats sit unanswered during treatments
🌙
After-hours messages wait until morning
🚪
Visitors close the tab and move on
💸
Paid ad clicks go nowhere
📉
Booking momentum quietly disappears
78%
of patients book with the first clinic to respond. Website chat is where that race is won — or lost.
How it works

Instant answers, then a clear path to book

When a visitor opens your website chat, Emma replies in seconds — answering real questions and moving the conversation toward a booked appointment, without your team watching the widget. The same conversational engine answers your Instagram and Facebook DMs through the Social Messaging AI.

And if they share a number, the conversation keeps going by SMS — even after they leave your site.
💬Website chat
→
🤖Emma answers
→
📱Continues by SMS
→
🔗Jane link sent
Rebookly automatically
✓
Replies instantly, day or night
✓
Answers pricing, services, and hours
✓
Answers questions about availability
✓
Guides visitors to the right service
✓
Continues the conversation by SMS
✓
Sends your Jane App™ booking link
Paid traffic conversion

Running Google Ads? Chat is where the click pays off.

Google Ads send high-intent visitors who are actively trying to book. If your chat goes unanswered, you've paid for the click and lost the patient. Rebookly answers every one — instantly. And leads from the ad forms themselves are texted within seconds by the Paid Lead Follow-Up AI.

Instant chat response=More booked appointments
More booked appointments=Better return on ad spend
Book a Demo →
Without instant chat, paid traffic leaks:
01
🖱️
You pay for the click
02
🤐
The chat goes unanswered
03
🚶
The visitor books elsewhere
Conversion (instant chat reply)High
Conversion (no chat response)Low
💬On your website
Happy to help you find a time! Want me to text you the booking link so you have it handy?
Yes please — gotta run though
↓
📱Later, by SMS
No problem 🙂 Here's your booking link whenever you're ready 👇 book.janeapp.com →
The conversation doesn't end at the tab

From website chat to SMS — seamlessly

Most visitors don't book on the first visit. They get pulled away, they want to think, life happens. When a visitor shares a number, Emma moves the conversation to SMS so it continues long after they've closed the tab.

✓
Keeps momentum when visitors click away
✓
Especially powerful for paid ad traffic
✓
Lets people reply on their own time
✓
Carries the Jane App™ booking link with it
Emma AI assistant
Live on your website now
Conversation quality

Helpful, on-brand conversations — not a scripted bot

Emma talks the way your best front-desk team member would: calm, clear, and aligned with your clinic's tone. Visitors get real answers, not canned menus.

✓
Uses your clinic's voice and services
✓
Answers in plain, natural language
✓
Never guesses on clinical or insurance questions
✓
Escalates to your staff when judgment is needed
Every chat feels like your clinic — because it's built around your clinic.
Jane App™ integration

Connected to your real schedule

This isn't a chat widget bolted on the side. It is one piece of the full Rebookly system.

Built around how your clinic actually books.Emma answers from your services and sends your live booking link.
✓
Answers questions about services and availability
✓
Respects your service and practitioner rules
✓
Sends patients your live Jane App™ booking link
✓
Front desk can step in at any time
✓
Never accesses chart notes or private health information
How it flows
💬 Website chat
↓
🤖 Emma answers
↓
📱 SMS (if they leave)
↓
🔗 Jane booking link
↓
✅ Patient books
Your live availability No double-bookings No chart access
Outcome

More bookings from the traffic you already have.

With instant chat that continues by SMS:

⚡
Every visitor gets answered
Instant replies, even when your team is heads-down with patients
🌐
Your website never goes dark
Evenings, weekends, and busy clinic hours are all covered
📈
Ad spend works harder
High-intent clicks turn into conversations and bookings
😌
Less pressure on the front desk
Routine questions handled; staff step in only when needed
Your website becomes a booking channel.
Staff oversight

Full visibility. Full control.

Automation supports your team — it never locks them out.

Nothing is hidden. Nothing is locked.
Your team can:
👁️
See every chat in one inbox
✋
Step in anytime
✏️
Override any response
🔀
Route complex questions
💬
Instant website chat replies
Responds the moment a visitor messages — day or night
📱
Seamless SMS handoff
Keeps the conversation alive after they leave your site
🎯
Visitor qualification
Captures details and points each visitor to the right service
🔗
Guided booking into Jane App™
From chat to your Jane booking link — no phone calls
🖥️
Google Ads conversion
Turns high-intent paid clicks into real conversations
🍁
CASL and PIPEDA aligned
Built for Canadian clinic compliance
Common questions about website live chat

Everything you need to know.

It responds instantly to every message on your website chat — answering questions about services, pricing, hours, and availability — then guides the visitor to your Jane App™ booking link. If the visitor shares a phone number, Emma can continue the conversation by SMS so it does not end when they close the tab.
Emma is fully conversational — she answers questions about price, duration, and who provides a service — and the moment a visitor is ready, she sends your Jane App™ online booking link. She does not book autonomously, which keeps your schedule firmly under your control, and your front desk can take over any conversation at any time.
When a visitor shares a phone number, Emma can move the conversation from website chat to SMS. That way the conversation continues even after they leave the site — which is especially important for paid traffic, where the visitor may click away before booking.
Google Ads drive high-intent visitors who are actively trying to book. If your website chat goes unanswered, that paid traffic is wasted. Rebookly replies within seconds, every time, so ad-driven visitors get an immediate response and a clear path to your booking link — improving conversion from the same ad spend.
Yes. Every website chat is visible in the unified inbox alongside SMS and social messages. Staff can step into any conversation at any time, and automation pauses automatically when a staff member replies.
What clinics say

Real results from real clinics using Jane App™.

★★★★★
“I run a busy med spa, and Rebookly reactivated clients we hadn’t seen in months — some even came back the same week we launched it. Highly recommend to any spa using Jane.”
Phil — Calgary, AB
Med Spa
★★★★★
“Our massage clinic had a long list of patients who had gone quiet. Rebookly brought so many of them back without us having to make a single call. It just runs and fills gaps in our schedule.”
Allison — Calgary, AB
Massage Therapy Clinic
★★★★★
“As a naturopath, my patients need consistent follow-up between visits. Rebookly handles that automatically and in a way that feels warm and professional — not like a robot. My rebooking rate has improved noticeably.”
Michelle — Calgary, AB
Naturopathic Clinic
★★★★★
“We run six physiotherapy clinics in Ottawa and keeping follow-up consistent across all of them was a constant challenge. Rebookly standardised everything. Every missed call gets followed up, every past patient gets a check-in. It scales exactly the way we needed.”
Andrew — Ottawa, ON
Physiotherapy — 6 Clinics
One system, nine assistants

Website live chat is one piece of the complete Rebookly system.

Your website is one place patients reach you — but they also call, DM, fill out ad forms, and lapse over time. These assistants cover every other stage of the journey. Explore the rest of the suite:

💰Paid Lead Follow-Up AI AssistantTexts paid ad leads within seconds, then follows up for 60 days.Explore → 📲Social Messaging AI AssistantAnswers Instagram & Facebook DMs and books them in.Explore → 📞Missed Call Text-Back AITexts back missed callers before they try a competitor.Explore → 👋First Visit AIWelcomes and preps every new patient before they arrive.Explore → 💚Aftercare Follow-Up AIRecovers patients who don’t rebook after a first visit.Explore → 🔄Re-engagement AIBrings lapsed patients back with care-based SMS check-ins.Explore → 🎂Birthday AITurns birthdays into warm, automatic rebooking moments.Explore → ⭐Google Review AICollects more 5-star Google reviews automatically after visits.Explore → 🤖See all nine AI AssistantsHow the full Rebookly system works together for Jane App™ clinics.View the system →
See how Rebookly works for your clinic type →
Ready to answer every visitor?

See how Rebookly turns your website chat into booked appointments — automatically.

Book a demo to see the Website Live Chat AI Assistant reply instantly, continue by SMS, and guide more visitors to your Jane App™ booking link.

Book a Demo → View Plans & Pricing