Meet Emma — your clinic’s AI receptionist

An AI receptionist handles the front-desk conversations your team can't always get to — answering questions, following up, and guiding people toward booking, automatically and around the clock. Emma is Rebookly's AI receptionist, built specifically for Jane App™ clinics: she answers inbound calls in conversation and books the appointment while the patient is still in it, answers every message across SMS, website chat, and social DMs, texts back missed calls when you would rather she did that instead, re-engages past patients, and books the appointment the moment someone is ready.

Yes. Voice AI is live and included: Emma answers inbound calls in conversation — not a phone menu — from your clinic’s own knowledge base, takes a message or transfers to a person when the call needs one, and books the appointment on the call — reading your Jane App™ availability and writing it straight into Jane. You choose how she picks up: every call around the clock, or only the ones nobody gets to after four or five rings. Most clinics are better served by the second, so a patient who reaches your front desk still reaches your front desk. Missed-call text-back is included as well — if you would rather every missed caller got a text, that is a setting, not a downgrade. She only answers calls that come in; she never places one.

They turn into text conversations. When a call goes unanswered, Emma texts the caller within seconds — while your clinic is still on their mind — and handles it from there: what they need, what it costs, which services you offer. She books the appointment the moment they’re ready. Your front desk can step in at any point, so a missed call stops being a lost patient.

Yes. Rebookly is purpose-built to work with Jane App™. Jane remains the source of truth for availability, services, practitioners, locations, and scheduling rules. Rebookly reads your services, providers, locations, availability and visit history from Jane, and books the appointment in Jane itself — never overriding clinic-defined constraints.

Yes — she reads your availability from Jane at the moment she needs it, and books the appointment in the conversation: the right treatment, a practitioner who provides it, at your location. She is not working from a copy. Nothing is cached and there is no second calendar, so there is nothing to fall out of step — she is reading the same Jane your front desk is, and the appointment goes into Jane itself. Jane enforces its own rules at the moment of booking, exactly as it always has. If nothing on offer suits the patient, she takes a callback request rather than guessing.

Rebookly is $299/month CAD, and that is the whole subscription — all nine assistants, the Jane integration, the Dashboard, and your done-for-you knowledge base. Everything Emma does today runs on it. There are no setup fees, and communication and AI usage are billed separately in USD — most clinics run $10–60 a month.

No. Rebookly supports your team by handling routine conversations, after-hours inquiries, and missed-call follow-up, so staff can focus on patient care and in-clinic operations. It works alongside Jane App™ — Jane stays your EMR and scheduling system — rather than replacing your staff or your software.