For Canadian clinics on Jane App™

Meet Emma — your clinic’s AI receptionist

Rebookly is the AI receptionist for Canadian Jane App™ clinics — Emma answers every message across SMS, website chat, and social DMs, texts back missed calls in seconds, and sends patients your Jane online booking link the moment they’re ready to book.

Book a demoSee pricing
  • Jane App™ integrated
  • Live in 5–10 business days
  • CASL & PIPEDA aware
  • Missed callTexted back within seconds
  • Booking link sentThe patient picks the time in Jane

Emma · Westside Physio, Calgary

Missed call · texted back

  1. EmmaHi — this is Emma at Westside Physio. Sorry we missed your call just now. I can help right here by text. What were you after?
  2. How much is a 60 minute massage, and who does them?
  3. EmmaA 60-minute massage is $110, with either Dana or Priya — both registered massage therapists.
  4. Perfect. Can I book in?
  5. EmmaOf course — here’s our booking link. You’ll see the live availability in Jane and can pick whichever therapist and slot suit you.book.janeapp.com

What your front desk gets

<60s
A missed call gets a text back before the caller moves on
24/7
Text, chat, and social answered after hours and on weekends
1
Inbox for every channel — SMS, website chat, Instagram and Facebook
9
AI assistants working behind Emma

The real problem

Bookings are rarely lost to a lack of demand

They are lost to follow-up that never happens. None of it feels urgent in the moment, and all of it adds up.

Voicemail asks a caller to wait and hope. The next clinic on the list doesn’t — and yours never sees the patient it lost.

What she does

One receptionist across every conversation

Emma is fully conversational across text, chat, and social. She answers what she knows and routes what she doesn’t to your booking link.

Where the money leaks

Bookings are won back in four places

Four places your existing demand is already leaking — each with an assistant on it — and two ways to add more demand once those are covered.

  1. New lead follow-up

    Leads from ads and forms get an instant SMS from Emma, then steady follow-up until they engage and get the booking link.

  2. Inbound enquiry conversion

    Messages from SMS, website chat, and social are answered straight away and kept warm until the patient books. Your clinic never goes dark.

  3. Past patient re-engagement

    Lapsed patients are re-engaged through personalised two-way SMS, driven by Jane visit history. Your fastest path to more bookings is the list you already have.

  4. Missed opportunity recovery

    Missed calls, unanswered messages, and stalled conversations are followed up automatically, before the opportunity disappears.

Growth

Managed Meta retargeting to warm audiences only — your own past patients, website visitors, and social engagers. Ad spend is included in the plan price.

About the Growth plan
Scale

A managed Google Ads program reaching people actively searching for your services, with the landing page, call tracking, and reporting built in.

See plans

Why retargeting reaches people your texts can’t

SMS outreach runs under CASL and its two-year consent window. Meta retargeting sits under a different regime — PIPEDA — so it can reach people your texts can’t, including past patients whose consent window has closed. That is a different legal question, not a loophole: your clinic is responsible for having appropriate consent before a patient list is uploaded as a custom audience, and we enforce opt-outs and consent status from there. We’ll walk through exactly what that means for your list before anything runs.

Media is never the opening move. Growth and Scale are for clinics that have already worked their existing list — most have significant revenue sitting idle in it, and that is the cheapest money on the table.

The suite

Nine AI assistants behind Emma

Emma is the receptionist your patients talk to. Each assistant handles one moment in the patient journey — three answer everything inbound, six reach out proactively.

See how the nine assistants work together

Proof, not adjectives

The Dashboard shows what actually happened

It pulls your real numbers out of Jane App™ — so you can see where bookings are won, and where they slip.

  • Live Jane App™ data

    Bookings, attendance, and revenue, synced from Jane rather than tallied by hand. Nothing here is estimated or modelled.

  • Show rate and no-shows

    Who booked, who attended, and who slipped — because a booking that no-shows is not revenue, and a report that counts messages sent cannot tell the difference.

  • Lapsed-patient view

    How much revenue is sitting idle in your past-patient list. For most clinics this is the number that surprises people.

  • Lead to revenue

    Follow one enquiry all the way through — replied, booked, showed, and what they actually spent.

  • Lifetime value

    The return on rebooking across a patient’s whole history, not just the first appointment they made.

  • Campaign reporting

    On Growth and Scale: spend, clicks, leads, bookings, and revenue in the same view — the honest answer to “is my ad spend working?”

Included on every plan, from Capture up — it needs the Jane connection to work, so it is never an upsell. Everything in it comes from your own data: we don’t estimate, model, or project. If a number is there, it happened.

Getting started

Three simple steps

Done for you from the first call. Nothing goes live until you have approved it.

  1. Step 1

    Onboarding call

    We connect Jane App™, then build your knowledge base — services, prices, practitioners, and hours — so Emma knows your clinic.

  2. Step 2

    We build, you approve

    Everything is configured for you and reviewed on a launch call. Nothing sends to a patient until you have approved it.

  3. Step 3

    Go live

    Most clinics are live within 5–10 business days. Your front desk gets a training call, and Emma starts answering.

By clinic type

Tuned to your clinic’s discipline

Emma is set up for how your discipline actually books, with a knowledge base built around your services and practitioners.

From Jane App clinics

What clinic owners say

  • I run a busy med spa, and Rebookly reactivated clients we hadn’t seen in months — some even came back the same week we launched it. Highly recommend to any spa using Jane.
    PhilMed spa owner · Calgary
  • Our massage clinic had a long list of patients who had gone quiet. Rebookly brought so many of them back without us having to make a single call. It just runs and fills gaps in our schedule.
    AllisonMassage clinic · Calgary
  • As a naturopath, my patients need consistent follow-up between visits. Rebookly handles that automatically and in a way that feels warm and professional — not like a robot. My rebooking rate has improved noticeably.
    MichelleNaturopathic clinic · Calgary
  • We run six physiotherapy clinics in Ottawa and keeping follow-up consistent across all of them was a constant challenge. Rebookly standardised everything. Every missed call gets followed up, every past patient gets a check-in. It scales exactly the way we needed.
    AndrewSix physiotherapy clinics · Ottawa

Go deeper

Read more before you decide

Questions

Frequently asked questions

What is an AI receptionist for a Jane App clinic?

An AI receptionist handles the front-desk conversations your team can't always get to — answering questions, following up, and guiding people toward booking, automatically and around the clock. Emma is Rebookly's AI receptionist, built specifically for Jane App™ clinics: she answers every message across SMS, website chat, and social DMs, texts back missed calls, re-engages past patients, and sends your Jane online booking link the moment someone is ready to book.

Does Emma answer the phone?

Not live — Emma has no voice and never picks up a call. But she covers your phone line: the moment a call goes unanswered, her missed-call text-back assistant texts the caller within seconds, and Emma continues the conversation over SMS. In short, she doesn't answer calls, she answers callers — and because most people never leave a voicemail, an instant text-back usually recovers the conversation better than a callback would.

What happens to my missed calls?

They turn into text conversations. When a call goes unanswered, Emma texts the caller within seconds — while your clinic is still on their mind — and handles it from there: what they need, what it costs, which services you offer, and your Jane booking link when they’re ready. Your front desk can step in at any point, so a missed call stops being a lost patient.

Is Rebookly built specifically for Jane App?

Yes. Rebookly is purpose-built to work with Jane App™. Jane remains the source of truth for availability, services, practitioners, locations, and scheduling rules. Rebookly reads your services, providers, locations, and visit history from Jane and guides patients to book through your own live Jane online booking — never overriding clinic-defined constraints, and never reading your schedule.

Can Emma tell me what times are available?

No — and that is deliberate. Emma doesn’t handle availability at all. She answers what she knows from your knowledge base — services, pricing, duration, practitioners, policies — and hands off your Jane App™ online booking link, where the patient sees your live schedule and picks their own time. Because she never reads or quotes your schedule, she can never offer a slot that is already gone. Separately, background data sync with Jane keeps re-engagement targeting and the dashboard current — that is reporting data, not availability.

How much does Emma cost?

Rebookly plans start at $149/month CAD for Capture, which covers every inbound channel — website live chat, social messaging, and missed-call text-back — plus the Jane integration, the dashboard, and your done-for-you knowledge base. Automate at $499/month adds the full proactive suite.

Does Rebookly replace my front desk?

No. Rebookly supports your team by handling routine conversations, after-hours inquiries, and missed-call follow-up, so staff can focus on patient care and in-clinic operations. It works alongside Jane App™ — Jane stays your EMR and scheduling system — rather than replacing your staff or your software.

See Emma work for your clinic

Book a short demo and we’ll show you Emma answering, following up, and guiding patients into Jane App™.

Book a demoSee pricing
  • Live in 5–10 business days
  • Jane stays exactly as it is