The AI receptionist for multidisciplinary clinics on Jane App

Yes. Emma knows your full service list and which practitioners provide what, so she can answer questions about physiotherapy, massage, chiropractic, or any other service you offer without needing to route the conversation first. When the patient is ready, she sends your Jane App™ booking link and they choose the service, practitioner, and time inside Jane.

Yes. Rebookly reads your practitioners and their service assignments from Jane App™, including assignments that differ by location. So Emma can answer “who does this?” accurately, and a patient asking for a specific practitioner gets a straight answer rather than a callback.

No — and that is deliberate. Emma doesn’t handle availability at all. She answers what she knows from your knowledge base — services, pricing, duration, practitioners, policies — and hands off your Jane App™ online booking link, where the patient sees your live schedule and picks their own time. Because she never reads or quotes your schedule, she can never offer a slot that is already gone. Separately, background data sync with Jane keeps re-engagement targeting and the dashboard current — that is reporting data, not availability.

She can tell patients what you have told her — whether your clinic direct bills extended health, which insurers you bill, and what a patient needs to bring. That sits in your knowledge base alongside your services and policies. What she will not do is interpret coverage: she does not guess at a plan, confirm what it will pay, or estimate what a patient will owe. Anything that needs that judgment goes to your staff instead of getting an answer from her.

Yes, and there is no per-location fee. Rebookly supports multi-location Jane App™ accounts, including location-specific hours, services, and practitioner rules. Emma can help a patient identify the right site and point them at the correct Jane online booking for it.