Who We Are

Rebookly is an AI-powered front desk assistant built for Canadian wellness and healthcare clinics using Jane.

We help clinics capture more bookings by responding instantly to inquiries, following up with past clients, and making booking easy, without adding work to the front desk.

Most clinics don’t lose bookings due to lack of demand. They lose them to missed calls, slow responses, and forgotten follow-ups. Rebookly is designed to close those gaps.

We work alongside your team, handling routine conversations so staff can focus on patient care.

Our goal is simple: help clinics fill their schedules more consistently with automation that feels human and easy to manage.

What Makes Us Different

You’re not just buying software, you’re working with an experienced partner.

Rebookly is done-for-you. We set everything up, load proven workflows, and make sure the system works properly for your clinic from day one.

We’re built specifically for wellness clinics using Jane. Rebookly doesn’t try to replace your booking system or change how you operate. It integrates seamlessly with Jane and works quietly in the background.

Our focus is operational results, not flashy tech. Rebookly is designed to:

Respond instantly to inquiries

Recover missed calls

Rebook past clients

Reduce front desk workload

Human and AI work together. Our AI handles routine conversations and follow-up, and your staff can step in anytime. Nothing is hidden, locked, or out of your control.

Most importantly, everything is designed to feel natural and respectful to patients — not automated or salesy.

How Rebookly Works

1. We onboard your clinic and learn how you operate
We take the time to understand your services, booking rules, policies, tone of voice, and how your front desk currently works. Rebookly is configured to match your clinic — not the other way around.

2. We connect Rebookly to Jane and set everything up for you
Rebookly integrates directly with Jane to read availability and book appointments correctly. We load proven workflows for new inquiries, missed calls, rebooking, and follow-up so nothing starts from scratch.

3. Rebookly starts handling conversations automatically
Rebookly responds instantly to new inquiries, missed calls, website chats, and messages — primarily through two-way SMS. It answers common questions, follows up consistently, and books appointments directly into Jane.

4. Your staff stays in control
Your team can see every conversation, jump in when needed, and handle exceptions. Rebookly takes care of routine communication so your staff can focus on patient care.

5. We monitor, refine, and support ongoing success
As your clinic grows or changes, we help adjust workflows and messaging so Rebookly continues to perform well over time.

If You Can Manage an Inbox, You Can Use Rebookly

Rebookly is designed to be easy to use from day one.

I f you or your team can manage email or text messages, you can manage Rebookly. There’s no complex dashboard to learn and no technical setup required from your staff.

All conversations live in one shared inbox. You can:

See every conversation

Step in and reply manually at any time

Review past messages for context

Let Rebookly handle routine follow-ups automatically

Rebookly doesn’t require your team to change how they work. It simply reduces the amount of time spent answering the same questions, returning missed calls, and chasing follow-ups.

Most clinics are fully comfortable using Rebookly within a day or two — often without formal training.

Meet Emma, the assistant your front desk always wished for

Emma answers when your team can’t, takes awkward recalls off your team’s plate and keeps conversations going until clients book again. Think of her as the extra set of hands that never gets tired.

Built for Canadian 🇨🇦 wellness businesses using JaneApp

Here’s what Emma does for you:

  • Knows your business → Emma is trained to sound just like your front desk.

  • Replies instantly → No missed leads. Emma replies instantly to text messages, on your website, Facebook, and Instagram.

  • Answers common questions 24/7 → Hours, services, pricing, and directions, answered automatically, day or night.

  • Respects privacy. Fully PIPEDA-compliant for Canadian 🇨🇦 clinics.

  • Gets started easily: our team sets everything up for you, no tech experience or staff training needed.

Frequently Asked Questions

Give me a detailed breakdown of the communication usage fees

In addition to your monthly software subscription (billed in CAD), you may incur usage-based fees for SMS messaging, AI tools, email, and phone communication. These usage charges are billed in USD and calculated based on actual consumption.

For texting & calling fees, $10 gets you approximately 385 call minutes, or 665 text segments (160 characters/segment), or 7,145 emails. For AI response fees, $10 provides about 333 AI response messages or 50 voice AI minutes, or you can get unlimited voice AI minutes for $149/month.

Usage pricing breakdown (in USD):

AI Responses: $0.015/message (text, website live chat, Facebook Messenger, Instagram DM)

Voice AI: $0.20/min (unlimited $149/mo)

Reviews AI: $0.12/response

Phone Number: $2.07/month

Text Messages (SMS): $0.015/160 character segments (inbound & outbound)

Call Minutes: $0.028/min to make and $0.017/min to receive

Emails: $0.0014 per email sent

Email Verifications: $0.002625 per verification

How long does onboarding and setup take?

Onboarding usually takes about two weeks. You’ll have two sessions with your dedicated account manager: one for setup (Jane connection, compliance, and training Emma), and one for delivery (reviewing scripts, testing live conversations, and final tweaks). After that, Emma goes live.

How does Rebookly's AI choose which clients to contact?

Rebookly syncs directly with JaneApp. Emma spots clients who haven’t booked in months, missed appointments, or have special dates like birthdays. Each outreach is personalized to your business voice and your client’s history — never generic.

What communication channels does Rebookly use?

Emma communicates through SMS, phone calls, your website chat, Facebook Messenger, and Instagram DMs. She answers instantly across all these channels, keeping conversations consistent and professional.

Do I have to write or approve messages before they're sent?

Nope. During onboarding, you’ll review and approve Emma’s scripts so they sound just like your front desk. From there, Emma handles delivery automatically, and you can request edits anytime.

Do I need to be using JaneApp to benefit from Rebookly?

Yes. Emma relies on JaneApp data to know exactly when to follow up with clients, keep your schedule full, and avoid double bookings.

Why aren't you listed on Jane's integrations page?

We’re fans of Jane’s all-in-one platform. Rebookly uses an unofficial connector that works behind the scenes to help Jane-based clinics fill schedules and recover missed bookings. As Jane continues to build, we’re excited to adapt and make the experience even better.

Will Rebookly replace my front desk team?

Not at all. Emma handles the repetitive, awkward work like recalls, no-show follow-ups, and answering common questions. That frees your front desk to focus on higher-value tasks: greeting clients, managing care, and creating a great in-person experience.

What happens if a client asks a question the AI can't answer?

If Emma doesn’t have the answer, the conversation is passed to your team through a shared inbox. You’ll see the full conversation and can jump in instantly — so nothing gets dropped.

Image

Automation

AI-driven, human-friendly rebooking.

Image

Retention

Personalized outreach, happier clients.

Excellence

Integration

Effortless syncing with JaneApp.

Copyright 2026. Rebookly | Rebookly. All Rights Reserved.