About Rebookly · Calgary, Alberta
The AI receptionist built for one ecosystem — Canadian clinics on Jane App™
Rebookly exists for one reason: to help Canadian wellness clinics turn more patient conversations into booked appointments, and bring past patients back, without adding an hour to the front desk. Most automation platforms try to serve everyone. We serve clinics on Jane App™, and nothing else.
- Jane App™ clinics only
- Canadian clinics only
- Done for you
She doesn’t answer calls — she answers callers
- 9
- Specialist AI assistants working behind Emma
- 24/7
- Coverage, including after hours and weekends
- $0
- Setup or onboarding fees on any plan
- 5–10
- Business days to go live
Why we exist
Most clinics don’t lose revenue because of demand. They lose it to follow-up.
Rebookly was built to close the gap between an enquiry and a booked appointment — the window where clinics quietly lose revenue they never knew was there.
A call at 3:47pm
Missed while everyone is with patients. Most callers never leave a voicemail, and never call back.
An enquiry an hour later
No fast reply, so they book with whoever answered first. The clinic never learns it happened.
A patient four months on
Never checked in on, and quietly stops coming. Nobody had time to notice.
What that adds up to: lost appointments, inconsistent rebooking, and revenue left on the table. The system that closes it has to work quietly in the background, and never get tired, distracted, or busy.
The decisions
Every one of these was on the table. We said no.
What we decided not to build
- A general-purpose CRM
- An agency you can hire just to run ads
- A scripted chatbot
- Software you configure yourself
- Anything that touches clinical records or gives clinical advice
What we built instead
- An AI receptionist for Canadian Jane App™ clinics. Her name is Emma.
- Nine assistants behind her, each owning one moment in the patient journey
- A knowledge base built for your clinic, by us, before you go live
- A dashboard that reports on booked, showed, and what they spent
What makes us different
Built for one ecosystem, and we go deep
This is not generic automation with a clinic skin on it. It is vertical specialisation, and the depth is the whole point.
What one ecosystem lets us do
- Ground every conversation in your real Jane App™ setup and booking rules
- Answer with your services, prices, durations, and practitioners
- Time re-engagement to real Jane visit history, not a generic drip schedule
- Standardise behaviour already tested across real Jane clinics
- Report on what a clinic owner actually cares about
Compliance as a design constraint
- CASL-aware messaging logic with immediate opt-out enforcement
- PIPEDA-aligned data handling
- No access to clinical notes, chart data, or diagnoses
- Your clinic obtains patient consent; Rebookly enforces it from there
- No clinical advice — ever
Done-for-you
You’re not buying software. You’re getting a system we build.
Setup, configuration, and ongoing optimisation are ours. Nothing to configure on your side, and no technical knowledge required.
Step 1
Clinic discovery
We learn your services, your booking flow, and where your bookings are actually leaking.
Step 2
We build your knowledge base
Your services, prices, durations, and practitioners — so Emma answers like someone who works there. This is the part specific to your clinic.
Step 3
Workflows and escalation
Follow-up wired to your real Jane visit data, with clear rules for when a human should step in.
Step 4
You approve, then we launch
Nothing sends until you have seen it and signed off. Recurring billing starts only once the build is approved and live.
Who it’s for
Canadian wellness clinics using Jane App™
It suits clinics that miss calls during treatments, reply slowly to enquiries, or have past patients who don’t consistently rebook.
- Massage Therapy
- Physiotherapy
- Naturopathic
- Chiropractic
- Acupuncture
- Multidisciplinary
- Med Spas & Aesthetics
- IV Drip & Injectables
- Laser & Skin
Not the list your clinic is on? If you run on Jane App™ and book appointments, Emma works the same way — get in touch and we’ll tell you honestly whether it fits.
What clinics say
Real Canadian clinics, real rebooked patients
I run a busy med spa, and Rebookly reactivated clients we hadn’t seen in months — some even came back the same week we launched it. Highly recommend to any spa using Jane.
Phil Our massage clinic had a long list of patients who had gone quiet. Rebookly brought so many of them back without us having to make a single call. It just runs and fills gaps in our schedule.
Allison As a naturopath, my patients need consistent follow-up between visits. Rebookly handles that automatically and in a way that feels warm and professional — not like a robot. My rebooking rate has improved noticeably.
Michelle We run six physiotherapy clinics in Ottawa and keeping follow-up consistent across all of them was a constant challenge. Rebookly standardised everything. Every missed call gets followed up, every past patient gets a check-in. It scales exactly the way we needed.
Andrew
Human + AI
Emma supports your team. She does not replace it.
Rebookly handles the repetitive, time-sensitive communication that falls through the cracks, so your staff can focus on patient care and the moments that need real human judgment.
- See every conversation in real time
- Step into any thread, any time
- Pause or override instantly
- Escalation the moment something is out of scope
- Full conversation history per patient
Common questions
About Rebookly
What is Rebookly?
A done-for-you AI receptionist service built specifically for Canadian wellness clinics using Jane App™. Emma is the AI receptionist your patients talk to — she answers every message across SMS, website chat, and social DMs, texts back missed calls within seconds, and sends your Jane online booking link the moment a patient is ready. Nine AI assistants support her, each covering one moment in the patient journey, and we build and manage the whole system for you.
How is this different from a chatbot or a CRM?
A chatbot answers scripted questions and stops. A CRM stores data and waits for a human to act on it. Emma holds real two-way conversations across every channel, is grounded in your clinic’s real Jane App™ data, and carries each conversation to the point of booking. It is also done-for-you: we build your knowledge base and workflows, so there is nothing for your team to configure.
Does Emma book appointments into Jane?
No — and that is deliberate. She answers the questions that stall a booking, then sends your Jane App™ online booking link at the moment of intent. The patient completes the booking in Jane itself, so Jane stays your source of truth and your schedule stays under your control.
Can Emma tell me what times are available?
No — and that is deliberate. Emma doesn’t handle availability at all. She answers what she knows from your knowledge base — services, pricing, duration, practitioners, policies — and hands off your Jane App™ online booking link, where the patient sees your live schedule and picks their own time. Because she never reads or quotes your schedule, she can never offer a slot that is already gone. Separately, background data sync with Jane keeps re-engagement targeting and the dashboard current — that is reporting data, not availability.
Does Rebookly replace front desk staff?
No. It supports them by handling repetitive first responses, after-hours enquiries, and missed-call follow-up. Staff keep full visibility, can step into any conversation at any time, and remain essential for clinical judgment and in-clinic care.
Meet all nine AI assistants · What an AI receptionist does for a Jane App clinic
See how Emma would work inside your clinic
Book a short demo and we’ll show you real conversations in your own setup — and we’ll tell you honestly if it isn’t a fit.
A demo is a live call with a founder — not a sales rep.
- Live in 5–10 business days
- No obligation to proceed