AI booking for Jane App clinics
The AI booking receptionist for Jane App clinics
An AI booking receptionist books the appointment while the patient is still in the conversation. Emma does that for clinics on Jane App™: she finds a time that is actually open in Jane, then books it, moves it or cancels it, on a phone call, a text, your website chat or a Facebook or Instagram message, at any hour. The appointment is made in Jane itself, so there is no second calendar, and you choose who she books.
- Books straight into Jane
- Calls, texts, chat and social
- You choose who she books
- No second calendar
How a booking works
From the patient’s question to an appointment in Jane
Four steps, in the conversation the patient started. Moves and cancellations work the same way.
Step 1
The patient asks
By phone, text, website chat or a Facebook or Instagram message, at 2 pm or 2 am. Emma answers what it costs, how long it takes and who provides it, from your own knowledge base.
Step 2
Emma finds a time that is actually open
She reads your availability in Jane at the moment she needs it, and offers times that are genuinely free: the right service, a practitioner who provides it, at the right location.
Step 3
She books it in Jane
Once the patient agrees a time, Emma books it in Jane and creates the patient record where there is not one. The patient never sees a login screen, a password or a booking widget.
Step 4
Jane confirms it
The appointment appears in Jane like any other booking, and Jane sends the patient its own confirmation, as it does when your front desk books someone.
Your settings
You choose who Emma books
Your clinic decides who Emma books with and how she places a first visit. Every setting narrows what your Jane online booking allows; none can widen it.
Who she books with
- Turn practitioners, services and locations on or off for Emma
- New patients, returning patients, or both, per practitioner
- Mark a practitioner away until a date, and they come back on by themselves
How she places a first visit
- The soonest open time, practitioners in an order you set, or a share you choose
- Only practitioners taking new patients are offered to a new patient
- Returning patients see their usual practitioner first
The limits she keeps
What Emma will and won’t do with your schedule
Booking is only useful if you can trust what lands in Jane. These are the rules she works to.
She stays inside your Jane rules
- She books only what your own Jane online booking allows, and your settings can only narrow that, never widen it
- Nothing is booked until the patient has agreed a specific time
- If nothing suits, she takes a callback request for your front desk rather than guessing
What goes to your front desk
- Moves and cancellations inside your late-change window (24 hours, unless you choose otherwise)
- A booking for a child, or for someone other than the person she is talking to
- Anything clinical: she gives no clinical advice
Moves and cancellations
- She moves and cancels appointments the same way she books them, straight in Jane
- Before she changes anything, she confirms who she is talking to
- Your team sees every conversation and can step in at any point
See Emma in 2 minutes
A patient asks about Saturday at 9:47 pm, and Emma books it in the same conversation.
Go deeper
Read more before you decide
How it works
How Emma works with Jane App
What Emma reads from Jane, what she never sees, and how the connection stays in step.
Read morePhones
Voice AI on the calls your desk can’t get to
Emma answers inbound calls in conversation, or texts the caller back if you prefer.
Read moreBefore you buy
Choosing an AI receptionist
The questions worth asking anyone you are considering, with our own answers beside them.
Read moreCost
What it costs
The plans, what is included, and what is billed on top.
Read more
What AI booking costs is on the pricing page.
See Emma book with your own clinic’s services
A 45-minute walkthrough on Zoom, usually with Allisyn, one of our two co-founders. Bring your questions: we’ll show you what Emma would say to your patients. No commitment.
Questions
AI booking, answered
What is an AI booking receptionist?
It is a receptionist that books the appointment itself, in the conversation, rather than sending the patient somewhere else to book. Emma, Rebookly’s AI receptionist for clinics on Jane App™, answers a patient’s questions, finds a time that is open in Jane, books it once the patient agrees, and can move or cancel it later, on calls, texts, website chat and Facebook and Instagram messages.
Does Emma book appointments straight into Jane App?
Yes. The appointment is made in Jane itself, so there is no second calendar to keep in step. It appears like any other booking, your Jane rules govern what is possible, and Jane sends the patient its own confirmation, as it does when your front desk books someone.
Can Emma reschedule and cancel appointments?
Yes, the same way she books them. Before she changes anything she confirms who she is talking to. Inside your clinic’s late-change window, which is 24 hours unless you choose otherwise, she does not move or cancel: she passes the request to your front desk.
Can we choose which practitioners and services Emma books?
Yes. You turn practitioners, services and locations on or off for Emma, choose whether each practitioner takes new patients, returning patients or both, mark someone away until a date, and set how first visits are placed. Every setting only narrows what your Jane online booking already allows; none of them can open something you have closed in Jane.
Do patients need a Jane account or a password?
No. A patient who has never used Jane does not create an account, set a password or work through a booking widget. They answer Emma in the conversation they started, and she creates the patient record in Jane where there is not one.
Does Emma book on phone calls?
Yes, on the calls she answers for you. She takes inbound calls in conversation and can book, move or cancel on the call itself. She never places a call to a patient, for any reason.
What happens when nothing suits the patient, or the request is unusual?
She does not guess. If no open time suits, she takes a callback request for your front desk. A booking for a child, or for someone other than the person she is talking to, goes to your front desk too, and so does anything clinical.
What does AI booking cost?
What it costs, and what is billed on top, is on the pricing page.
See AI booking against your own Jane setup
Book a short demo and we’ll show you Emma finding a real time, booking it in Jane, and where she hands over to your team.
A demo is a live call with a founder — not a sales rep.
- Books straight into Jane
- You choose who she books