IV Drip & Injectables clinics on Jane App™
The AI receptionist for IV drip & injectable clinics
Rebookly is an AI receptionist for IV drip and injectable clinics on Jane App™ — Emma answers your calls and enquiries about what you offer, what it costs, and who administers it, texts back missed calls instead if you prefer, and books the appointment right there in the conversation. Everything clinical, including whether a treatment suits someone, stays with your practitioners.
- High-intent enquiries
- Clinical questions escalated
- Jane App™ integrated
- No setup fees
The problem
High-intent enquiries, and a clinic floor that cannot stop to answer
IV and injectable enquiries tend to arrive ready to book, and they go cold quickly when a practitioner is mid-treatment and nobody is on the desk.
- Someone wants a drip this week. A reply tomorrow is a reply to a decision already made somewhere else.
- The first questions are the ones a desk should not answer — what is in it, whether it suits them — so they wait for a practitioner, which is right and still loses the enquiry.
- Calls come in while a practitioner is administering a treatment, and there is nobody free to take them.
What she does
Fast answers, with the clinical line held
Emma handles the practical side of a high-intent enquiry — what you offer, what it costs, who administers it — and hands anything clinical to your practitioners rather than answering it herself.
- Missed-Call Text-Back
Instantly texts back missed calls so the caller can continue by SMS and book — no call is ever truly lost.
- Website Live Chat
Engages website visitors instantly and keeps the conversation going.
- Social Messaging
Answers Facebook Messenger and Instagram DMs in real time.
- Paid Lead Follow-Up
Instant SMS the moment a form is submitted, then strategic drip follow-up until they engage.
- Re-Engagement
Brings lapsed patients back with personalised two-way SMS, driven by Jane visit history.
- Aftercare
Follows up after visits to support recovery and encourage return visits.
All nine assistants run for an IV and injectables clinic. These are the ones that matter most when enquiries arrive ready to book.
The full suite
All nine assistants run for every clinic type.
Every clinic runs all nine — three answer the people reaching out, four look after the patients already with you, and two go after what slipped.
See all nine AI assistantsIncluded as standard
What every clinic gets, whatever you practise
Emma’s behaviour is standardised for every clinic. The one thing built around you is her knowledge base — your services, your prices, your practitioners.
- Jane App™ integration
- The Rebookly dashboard
- Your done-for-you knowledge base
- Training video library
Questions
IV Drip & Injectables clinics, answered
Will Emma answer clinical questions about a drip or injectable?
No, and this is a hard boundary. Emma answers what you offer, what it costs, how long it takes, and who administers it. She does not discuss ingredients or dosing, advise on whether a treatment is suitable, comment on interactions or contraindications, or make any claim about outcomes. Those questions are escalated to your practitioners, and the consultation is where they get answered properly.
How quickly does she reply to a new enquiry?
In seconds, on whichever channel it arrived on — SMS, website chat, or social DMs — including after hours and at weekends. When a call goes unanswered while a practitioner is mid-treatment, her missed-call text-back assistant texts the caller straight away so the conversation continues by SMS rather than being lost.
Can Emma see what times are actually free?
Yes — she reads your availability from Jane at the moment she needs it, and books the appointment in the conversation: the right treatment, a practitioner who provides it, at your location. She is not working from a copy. Nothing is cached and there is no second calendar, so there is nothing to fall out of step — she is reading the same Jane your front desk is, and the appointment goes into Jane itself. Jane enforces its own rules at the moment of booking, exactly as it always has. If nothing on offer suits the patient, she takes a callback request rather than guessing.
Does she have access to client health information?
No. Rebookly handles only the limited information needed for appointment-related communication, and has no access to clinical records or chart notes. Intake and any health screening stay in your existing workflow inside Jane App™ — Emma prompts and answers around them, never inside them.
Other clinic types
Built for your discipline
Same system, different vocabulary. Each discipline below gets a page of its own.
See the AI receptionist by clinic type · How the Jane App integration works
See it work for an IV and injectables clinic
Book a short demo and we’ll show you how Emma answers a same-week enquiry, and where the clinical line sits.
A demo is a live call with a founder — not a sales rep.
- No setup fees
- Live in 5–10 business days
- Jane stays exactly as it is