IV Drip & Injectables clinics on Jane App™
The AI receptionist for IV drip & injectable clinics
Rebookly is an AI receptionist for IV drip and injectable clinics on Jane App™ — Emma answers enquiries about what you offer, what it costs, and who administers it, texts back missed calls in seconds, and sends people your Jane booking link. Everything clinical, including whether a treatment suits someone, stays with your practitioners.
- High-intent enquiries
- Clinical questions escalated
- Jane App™ integrated
- No setup fees
The problem
High-intent enquiries, and a clinic floor that cannot stop to answer
IV and injectable enquiries tend to arrive ready to book, and they go cold quickly when a practitioner is mid-treatment and nobody is on the desk.
- Someone wants a drip this week. A reply tomorrow is a reply to a decision already made somewhere else.
- The first questions are the ones a desk should not answer — what is in it, whether it suits them — so they wait for a practitioner, which is right and still loses the enquiry.
- Calls come in while a practitioner is administering a treatment, and there is nobody free to take them.
What she does
Fast answers, with the clinical line held
Emma handles the practical side of a high-intent enquiry — what you offer, what it costs, who administers it — and hands anything clinical to your practitioners rather than answering it herself.
- Missed-Call Text-Back
Instantly texts back missed calls so the caller can continue by SMS and book — no call is ever truly lost.
Capture - Website Live Chat
Engages website visitors instantly and keeps the conversation going.
Capture - Social Messaging
Answers Facebook Messenger and Instagram DMs in real time.
Capture - Paid Lead Follow-Up
Instant SMS the moment a form is submitted, then strategic drip follow-up until they engage.
Recover - Re-Engagement
Brings lapsed patients back with personalised two-way SMS, driven by Jane visit history.
Recover - Aftercare
Follows up after visits to support recovery and encourage return visits.
Nurture
All nine assistants run for an IV and injectables clinic. These are the ones that matter most when enquiries arrive ready to book.
The full suite
All nine assistants run for every clinic type.
Capture runs the three inbound assistants. Nurture adds the four for patients already on your schedule. Recover runs all nine.
See all nine AI assistantsIncluded on every plan
What every clinic gets, whatever you practise
Emma’s behaviour is standardised on every plan. The one thing built around you is her knowledge base — your services, your prices, your practitioners.
- Jane App™ integration
- The Rebookly dashboard
- Your done-for-you knowledge base
- Unlimited clinic locations
- Training video library
Questions
IV Drip & Injectables clinics, answered
Will Emma answer clinical questions about a drip or injectable?
No, and this is a hard boundary. Emma answers what you offer, what it costs, how long it takes, and who administers it. She does not discuss ingredients or dosing, advise on whether a treatment is suitable, comment on interactions or contraindications, or make any claim about outcomes. Those questions are escalated to your practitioners, and the consultation is where they get answered properly.
How quickly does she reply to a new enquiry?
In seconds, on whichever channel it arrived on — SMS, website chat, or social DMs — including after hours and at weekends. When a call goes unanswered while a practitioner is mid-treatment, her missed-call text-back assistant texts the caller straight away so the conversation continues by SMS rather than being lost.
Can Emma tell me what times are available?
No — and that is deliberate. Emma doesn’t handle availability at all. She answers what she knows from your knowledge base — services, pricing, duration, practitioners, policies — and hands off your Jane App™ online booking link, where the patient sees your live schedule and picks their own time. Because she never reads or quotes your schedule, she can never offer a slot that is already gone. Separately, background data sync with Jane keeps re-engagement targeting and the dashboard current — that is reporting data, not availability.
Does she have access to client health information?
No. Rebookly handles only the limited information needed for appointment-related communication, and has no access to clinical records or chart notes. Intake and any health screening stay in your existing workflow inside Jane App™ — Emma prompts and answers around them, never inside them.
Other clinic types
Built for your discipline
Same system, different vocabulary. Every discipline gets a page of its own.
See the AI receptionist by clinic type · How the Jane App integration works
See it work for an IV and injectables clinic
Book a short demo and we’ll show you how Emma answers a same-week enquiry, and where the clinical line sits.
A demo is a live call with a founder — not a sales rep.
- No setup fees
- Live in 5–10 business days
- Jane stays exactly as it is