Rebookly™ is an independent service built for Jane App™ clinics. Jane App™ is a trademark of Jane Software Inc.
The real problem
Reaching out for support is hard. A slow response can end the conversation before it starts.When someone contacts a counselling clinic, they've often taken a difficult step. If no one responds, or a client quietly drifts between sessions, that connection is easily lost — not from a lack of care, but because a busy practice can't always reply in the moment. |
The result
People who genuinely want support don't get connected — and clients who would have continued care quietly fall away.
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Warm, discreet follow-up — handled with care, and always within bounds.
Rebookly™ manages the administrative side of client communication so no one is left waiting — while clinical conversations, judgment, and anything sensitive always stay with your team.
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Fast, private response to new inquiries
New inquiries from your website, SMS, or social are answered promptly and discreetly — so someone who reached out doesn't sit waiting and reconsider. | 🔁
Gentle between-session re-engagement
Clients who haven't booked their next session receive a warm, low-pressure check-in that makes it easy to continue care — never pushy, always easy to opt out of. | 📞
Missed call follow-up
When a call is missed during a session, Rebookly follows up by SMS — giving the person a calm, low-friction way to connect without having to call back. |
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First-session guidance
New clients are welcomed warmly, have their practical questions answered, and are guided to your Jane App™ booking link — easing the nerves around a first appointment. | 💚
Supportive check-ins between visits
A simple, caring check-in keeps clients feeling remembered between sessions and makes booking the next one effortless — without ever stepping into clinical territory. | 🛟
Stays administrative — escalates to you
Rebookly never gives clinical or therapeutic advice. Anything sensitive, urgent, or outside simple scheduling is handed straight to your team, with every conversation fully visible. |
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62%
of callers don't leave a voicemail
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78%
book with the first clinic to respond
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24/7
coverage including after hours
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5–10
business days to go live
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Every touchpoint in the client journey — covered.
From the first inquiry to long-term retention, Rebookly™ includes AI assistants built for each stage — all connected to your Jane App™ schedule.
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