Social Messaging AI Assistant
Turn Facebook and Instagram messages into booked appointments instantly
Rebookly responds to your Instagram and Facebook DMs in real time — answering questions, qualifying leads, and guiding patients to your Jane App™ booking link while interest is highest.
- ✕No inbox overload
- ✕No slow replies
- ✕No missed social leads
Instant social replies
Jane App™ integrated
Lead-to-booking workflow
Facebook DM received
Emma responding now
Booking link sent
Ready to book · Jane App™
📸
Instagram DM
Do you take walk-ins?
Emma
Hi! We don't do walk-ins but booking is easy. What service are you interested in? 😊A 60-min massage
Emma
Perfect! Here's the link to grab a 60-min massage spot 👇 book.janeapp.com →f
Facebook Messenger
How much is a deep tissue?
Emma
A 60-min deep tissue is $95. Want to book one? We have spots this week!Yes please! 🙌
Emma
Here's the link to grab your spot 👇 book.janeapp.com →📸Instagram DMs
Facebook Messenger
Jane App™ integrated
Instant replies
Lead capture
Meta ad conversion
📸Instagram DMs
Facebook Messenger
Jane App™ integrated
Instant replies
Lead capture
Meta ad conversion
Why speed matters
Social media moves fast. So do your leads.
When someone sends a DM, they are curious — and often ready to book. Phone callers are just as time-sensitive — the Missed Call Text-Back AI recovers those the moment a call goes unanswered.
DMs pile up during treatments
Replies are delayed
Questions go unanswered
Hot leads cool off
Ad spend gets wasted
Social inquiries are high-intent.
Slow responses cost bookings.
How it works
Instant, two-way conversations — across social
When someone messages your clinic on Facebook or Instagram, Rebookly handles the conversation in real time — helping move interest toward a booked appointment. The same instant-response engine powers the Website Live Chat AI for visitors on your site.
All without your team living inside the inbox.
📸Instagram DM
→
💬Emma responds
→
🔗Jane link sent
fFacebook DM
→
💬Emma responds
→
🔗Jane link sent
Rebookly automatically
✓
Responds immediately✓
Answers common questions like pricing, services, and availability✓
Captures contact details✓
Guides people to the right service✓
Answers questions about availability✓
Sends your Jane App™ booking linkPaid traffic conversion
Stop paying for leads you do not convert.
If you run Facebook or Instagram ads, speed matters. Rebookly engages instantly — turning ad-driven DMs into scheduled appointments.
Better response time=Higher conversion rate
Higher conversion rate=Better ad ROI
Responding to DMs now
Conversation quality
Human-feeling conversations that match your clinic
Emma communicates the way a professional front desk would — calm, helpful, and aligned with your clinic's tone.
✓
Uses your clinic's tone
✓
Responds calmly and professionally
✓
Avoids robotic scripts
✓
Escalates complex inquiries to staff
Every conversation feels aligned with your brand — not automated.
Jane App™ integration
Integrated directly with Jane App™
This is not just DM automation. It is one piece of the full Rebookly system.
Connected to your real schedule.It is booking infrastructure, not just a chatbot.
✓
Connects conversations to your CRM✓
Answers questions about services and availability✓
Respects service and practitioner rules✓
Sends patients your live Jane App™ booking link✓
Never accesses chart notes or private health informationHow it flows
📸 Instagram DM
f Facebook DM
→
💬 Emma
→
🔗 Jane link
→
✅ Booked
Outcome
More social bookings. Less staff strain.
With structured DM automation:
More inquiries convert
Higher DM-to-booking rate from both organic and paid social
Staff are not tied to social apps
No more monitoring multiple inboxes all day
Fewer leads slip away
Every DM gets an immediate, quality response
Social becomes a booking channel
Not just marketing — a direct path to your schedule
Your inbox becomes a revenue engine.
Staff oversight
Full visibility. Full control.
Automation supports your staff — it does not replace them.
Nothing is hidden. Nothing is locked.
Your team can:
View every conversation
Step in anytime
Override responses
Route complex requests
Instant Facebook & Instagram replies
Responds the moment a DM arrives — day or night
Two-way conversational messaging
Real back-and-forth, not scripted canned responses
Lead capture and qualification
Contact details captured naturally in conversation
Guided booking into Jane App™
From DM to your Jane booking link — no phone calls
Meta ad conversation support
Captures and converts ad-driven DMs immediately
CASL and PIPEDA aligned
Built for Canadian clinic compliance
Common questions about social messaging automation
Everything you need to know.
Yes. Rebookly responds instantly to both Facebook Messenger and Instagram DM inquiries — including those from paid ads. Social leads expect fast conversational replies, and Rebookly ensures every message receives an immediate response regardless of time of day.
When a social lead is ready to book, Emma sends the clinic Jane App online booking link right in the conversation, so the patient can grab a time that works — no phone calls or callbacks. The booking lands in Jane like any other appointment.
Social leads are highly reactive and often send inquiries to multiple clinics. If a response takes more than a few minutes, the lead chooses whoever responded first. Rebookly responds within seconds, ensuring your clinic is always first.
Yes. Rebookly integrates with Meta Ads instant lead forms, Facebook Messenger ads, and Instagram DM ads. When someone clicks Send Message or submits a lead form, Rebookly engages immediately and often transitions to SMS, guiding the lead to the clinic Jane App booking link.
Yes. All social conversations are visible in the unified inbox alongside SMS, website chat, and phone. Staff can step into any conversation at any time, and automation pauses automatically when a staff member replies.
One system, nine assistants
Social messaging is one piece of the complete Rebookly system.
DMs are one way patients reach you — but they also call, fill out ad forms, visit your site, and lapse over time. These assistants cover every other stage of the journey. Explore the rest of the suite:
💰Paid Lead Follow-Up AITexts paid ad leads within seconds, then follows up for 60 days.Explore →
💬Website Live Chat AI AssistantConverts website visitors while they’re still browsing.Explore →
📞Missed Call Text-Back AI AssistantTexts back missed callers before they try a competitor.Explore →
👋First Visit AIWelcomes and preps every new patient before they arrive.Explore →
💚Aftercare Follow-Up AIRecovers patients who don’t rebook after a first visit.Explore →
🔄Re-engagement AIBrings lapsed patients back with care-based SMS check-ins.Explore →
🎂Birthday AITurns birthdays into warm, automatic rebooking moments.Explore →
⭐Google Review AICollects more 5-star Google reviews automatically after visits.Explore →
🤖See all nine AI AssistantsHow the full Rebookly system works together for Jane App™ clinics.View the system →
Ready to turn DMs into bookings?
See how Rebookly helps clinics using Jane App™ turn social messages into booked appointments automatically.
Book a demo to see how the Social Messaging AI Assistant responds instantly, qualifies leads, and helps more Facebook and Instagram conversations turn into real bookings.
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