AI assistants for Jane App™ clinics

Nine AI assistants, one AI receptionist

Emma is the AI receptionist your patients talk to; the nine AI assistants are the specialists behind her, each covering one moment in the patient journey. Three answer everyone who contacts your clinic — website live chat, social messaging, and missed-call text-back. Six reach out first — paid lead follow-up, first-visit, aftercare, re-engagement, birthday, and Google review.

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  • Jane App™ integrated
  • Done for you
  • CASL & PIPEDA aware
  • Live in 5–10 business days

What the suite covers

9
Specialist AI assistants working behind Emma
3
Answer every inbound message the moment it arrives
6
Reach out first, before anyone asks
5–10
Business days to a built, approved launch

The three that answer

Three assistants answer the people who contact you

Someone messages, sends a DM, or calls and gets no answer. Emma picks it up in seconds — including after hours — and keeps the conversation going until they have your booking link.

The seam in the suite

Everything above answers people who already contacted you. Everything below reaches out first.

Four look after the patients already on your schedule, and two go after what slipped — lapsed patients and paid leads that went quiet. Every clinic runs all nine.

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The six that reach out first

Six assistants reach out before anyone asks

These are the conversations nobody at a busy front desk ever gets to — the follow-up, the check-in, the reason to come back.

One system

Every conversation ends the same way

Each assistant handles one kind of patient communication, and all nine end identically: Emma answers the questions that stall a booking, then sends your Jane App™ online booking link so the patient can choose their own time inside Jane.

Emma never sees your schedule and never names a time. See how the Jane App integration works.

By clinic type

The same nine, tuned to your discipline

The assistants don’t change from clinic to clinic — your knowledge base does. Find the page built for your discipline:

Any Jane App™ clinic that books appointments works the same way. See the AI receptionist by clinic type

From Jane App clinics

What clinic owners say

  • I run a busy med spa, and Rebookly reactivated clients we hadn’t seen in months — some even came back the same week we launched it. Highly recommend to any spa using Jane.
    PhilMed spa owner · Calgary
  • Our massage clinic had a long list of patients who had gone quiet. Rebookly brought so many of them back without us having to make a single call. It just runs and fills gaps in our schedule.
    AllisonMassage clinic · Calgary
  • As a naturopath, my patients need consistent follow-up between visits. Rebookly handles that automatically and in a way that feels warm and professional — not like a robot. My rebooking rate has improved noticeably.
    MichelleNaturopathic clinic · Calgary
  • We run six physiotherapy clinics in Ottawa and keeping follow-up consistent across all of them was a constant challenge. Rebookly standardised everything. Every missed call gets followed up, every past patient gets a check-in. It scales exactly the way we needed.
    AndrewSix physiotherapy clinics · Ottawa

Questions

About the assistant suite

What is the difference between Emma and the AI assistants?

Emma is the AI receptionist — the one your patients actually talk to. The nine AI assistants are the specialists who support her, each handling a specific moment in the patient journey: website live chat, social messaging, missed-call text-back, paid lead follow-up, first-visit, aftercare, re-engagement, birthday, and Google review. Emma is who; the assistants are how she covers so much ground.

How is this different from a chatbot?

A chatbot answers a question and stops. Emma answers the questions that stall a booking, continues conversations across channels, follows up when people go quiet, re-engages patients who haven’t booked in months, and guides them all the way to your Jane App™ online booking link. Behind her, nine specialist assistants handle each stage of the patient journey. It is built for operational execution, not scripted one-off replies.

Can Emma tell me what times are available?

No — and that is deliberate. Emma doesn’t handle availability at all. She answers what she knows from your knowledge base — services, pricing, duration, practitioners, policies — and hands off your Jane App™ online booking link, where the patient sees your live schedule and picks their own time. Because she never reads or quotes your schedule, she can never offer a slot that is already gone. Separately, background data sync with Jane keeps re-engagement targeting and the dashboard current — that is reporting data, not availability.

Can the assistants be customised for our clinic?

Rebookly is configured to your services, appointment types, tone, escalation thresholds, and booking preferences during onboarding, and your knowledge base — what Emma knows about your clinic — can be edited and expanded at any time. How Emma works is standardised for every clinic: it is proven across real Jane App™ clinics, live in days, and there is nothing for your team to configure.

Does this replace our front desk?

No. Rebookly supports your team by handling routine conversations, after-hours enquiries, and missed-call follow-up, so staff can focus on patient care and in-clinic operations. Your front desk can step into any conversation at any point.

See the nine working for your clinic

Book a short demo and we’ll show you which assistants matter most for your discipline, and what they’d handle this week.

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A demo is a live call with a founder — not a sales rep.

  • Live in 5–10 business days
  • Jane stays exactly as it is