AI assistant for Jane App™ clinics
The paid lead follow-up assistant
The paid lead follow-up assistant answers every ad enquiry the moment it lands. When someone submits a form from a Google or Meta ad, Emma sends an SMS within seconds, answers what they asked, and keeps following up until they engage — then sends your Jane App™ booking link. Ad spend turns into conversations instead of unread form fills.
- Added on Recover
- Replies in seconds
- Drip follow-up until they engage
- Every channel, one inbox
Why speed decides it
- 60×
- more likely to reach someone who enquired online if you reply within the hour instead of waiting a day — Harvard Business Review, 2011, across 1.25 million leads.
Where patients slip away
A form fill is worth less every minute it sits
You have already paid for the click by the time the form arrives. What happens in the next hour decides whether you paid for a patient or for nothing.
Unanswered · the enquiry is cooling
The form
Submitted from an ad you have already paid for
Minutes
Still on their phone, still deciding
Hours
The desk gets to it between patients
Emma replies
In seconds, answering what they asked
The reply
The click you paid for becomes a conversation
The reply goes out whether the form arrives mid-afternoon or after midnight, and whether anyone is watching the inbox or not.
Added on Recover, which runs all nine assistants. Compare the plans.
How it works
How it works
Step 1
The form comes in
A lead submits from a Google or Meta ad, a landing page, or a social form. Emma picks it up straight away — no one has to be watching the inbox.
Step 2
She answers, not just acknowledges
An instant SMS that actually addresses what they asked: what the treatment costs, how long it takes, who provides it. Not an autoresponder telling them someone will be in touch.
Step 3
Follow-up continues until they engage
If they go quiet, she follows up on a considered schedule rather than once and never again — and sends your Jane booking link the moment they are ready.
In the journey
Where it fits in the patient journey
This is the very top of the funnel, where you have already paid for the click and the only question is whether anyone replies in time.
- Clinics running Google or Meta ads where the cost per lead is already paid
- Enquiries that arrive in the evening, when the desk has gone home
- Leads who filled a form on impulse and need a reason to keep talking
- Campaign bursts that produce more enquiries in a day than a front desk can work through
One of nine
Emma is the AI receptionist. This is one of the nine assistants behind her.
Each assistant covers one moment in the patient journey. Three answer everyone who contacts you; six reach out first.
See all nine AI assistantsThe other assistants
What else Emma has behind her
Assistants work together rather than in isolation — a recovered call often becomes a first visit, and a first visit becomes aftercare.
- Website Live Chat
Engages website visitors instantly and keeps the conversation going.
Capture - Social Messaging
Answers Facebook Messenger and Instagram DMs in real time.
Capture - Missed-Call Text-Back
Instantly texts back missed calls so the caller can continue by SMS and book — no call is ever truly lost.
Capture - First-Visit
Welcomes and guides new patients toward their first appointment.
Nurture - Aftercare
Follows up after visits to support recovery and encourage return visits.
Nurture - Re-Engagement
Brings lapsed patients back with personalised two-way SMS, driven by Jane visit history.
Recover - Birthday
Sends warm birthday messages that drive rebooking.
Nurture - Google Review
Invites patients to leave a Google review once they’ve attended a set number of visits — the clinic sets the threshold.
Nurture
Questions
Paid Lead Follow-Up, answered
How fast does the first reply go out?
Within seconds of the form being submitted, at any hour. That is the entire value: a lead who filled in a form thirty seconds ago is still interested, and one who filled it in yesterday morning has usually moved on or booked elsewhere.
What does she actually say?
She answers the question they asked, using your knowledge base — services, pricing, duration, practitioners, and policies — rather than sending a holding message. If the question needs clinical judgment or falls outside her configured scope, it goes to your staff instead.
Can Emma tell me what times are available?
No — and that is deliberate. Emma doesn’t handle availability at all. She answers what she knows from your knowledge base — services, pricing, duration, practitioners, policies — and hands off your Jane App™ online booking link, where the patient sees your live schedule and picks their own time. Because she never reads or quotes your schedule, she can never offer a slot that is already gone. Separately, background data sync with Jane keeps re-engagement targeting and the dashboard current — that is reporting data, not availability.
Does this need ads to be worth having?
It is built for ad enquiries, so it earns its place fastest for clinics already spending on Google or Meta. If you are not running ads, the inbound assistants on Capture are the better starting point — website live chat, social messaging, and missed-call text-back.
Which plan includes it?
Recover, at $499/month CAD, along with re-engagement — the assistants for conversions that should have happened and didn’t. Note that paid-lead follow-up is part of Recover rather than Capture.
By clinic type
Tuned to your discipline
This assistant runs the same way for every discipline — what changes is the knowledge base behind it.
- Massage Therapy
- Physiotherapy
- Naturopathic
- Chiropractic
- Acupuncture
- Multidisciplinary
- Med Spas & Aesthetics
- IV Drip & Injectables
- Laser & Skin
- Mental Health & Counselling
See the AI receptionist by clinic type · How the Jane App integration works
Stop paying for leads nobody answers
Book a short demo and we’ll show you the follow-up running against a real ad enquiry, from form fill to booking link.
A demo is a live call with a founder — not a sales rep.
- Live in 5–10 business days
- Jane stays exactly as it is