Pricing for Canadian clinics using Jane App™
Everything Emma does, in one subscription
One subscription runs the whole system — Emma, all nine assistants, the Jane App™ integration, and the Dashboard. Fully set up for you, with nothing to configure and nothing held back.
- No setup fees
- Billed monthly in CAD
- No long-term contract
- Every location in your Jane account
When someone reaches out
Three answer the people trying to reach you
Someone finds your clinic and reaches out — a website chat, an Instagram DM, a call your desk couldn’t get to. These three answer in seconds, at any hour, and keep the conversation going until they have your Jane booking link.
- Website Live Chat
Engages website visitors instantly and keeps the conversation going.
- Social Messaging
Answers Facebook Messenger and Instagram DMs in real time.
- Missed-Call Text-Back
Instantly texts back missed calls so the caller can continue by SMS and book — no call is ever truly lost.
Once they’re a patient
Four look after the patients already with you
A new patient books a first visit. Someone finishes a treatment and needs a reason to return. A birthday comes around. These four cover the follow-up a busy front desk never gets to.
- First-Visit
Welcomes and guides new patients toward their first appointment.
- Aftercare
Follows up after visits to support recovery and encourage return visits.
- Birthday
Sends warm birthday messages that drive rebooking.
- Google Review
Invites patients to leave a Google review once they’ve attended a set number of visits — the clinic sets the threshold.
When something slipped
Two go after the bookings that should have happened
A patient hasn’t been in for eight months. A paid lead filled in a form and went quiet. These two work your existing list and your own campaigns — the highest-ROI conversations Emma has.
- Paid Lead Follow-Up
Instant SMS the moment a form is submitted, then strategic drip follow-up until they engage.
- Re-Engagement
Brings lapsed patients back with personalised two-way SMS, driven by Jane visit history.
The grouping is for reading only. Every clinic gets all nine. What the nine assistants each do.
The price
One subscription, everything included
$299/month CAD
Plus communication and AI usage, billed separately in USD
Everything included.
All nine assistants, the Jane App™ integration, the Dashboard, your done-for-you knowledge base, every location in your Jane App™ account, and the training video library. There is no starter version and nothing held back — every clinic runs the same product.
$100 in usage credit to get you started.
No setup fee. You pay your first month upfront to begin — recurring billing starts only at launch, once you’ve approved everything.
Billed in CAD: $299/month, everything included. No setup fees. $100 in usage credit when you start. Usage typically runs $10–60 USD a month. Most clinics are live within 5–10 business days.
Proof, not adjectives
The Dashboard shows what actually happened
It pulls your real numbers out of Jane App™ — so you can see where bookings are won, and where they slip.
Your real Jane App™ data
Bookings, attendance, and revenue, refreshed through the day rather than tallied by hand, with the last fetch shown on screen. Nothing here is estimated or modelled.
Show rate and no-shows
Who booked, who attended, and who slipped — because a booking that no-shows is not revenue, and a report that counts messages sent cannot tell the difference.
Lapsed-patient view
How much revenue is sitting idle in your past-patient list. For most clinics this is the number that surprises people.
Lead to revenue
Follow one enquiry all the way through — replied, booked, showed, and what they actually spent.
Included for every clinic — it needs the Jane connection to work, so it is never an upsell. Everything in it comes from your own data: we don’t estimate, model, or project. If a number is there, it happened.
Work it out
What is your lapsed-patient list worth?
Re-engagement works the list you already have, so the arithmetic is simple. Put your own numbers in — these are your figures, not our projections.
Appointments recovered—
At that appointment value—
Against the $299/month subscription—
This is arithmetic on figures you entered, not a projection or a guarantee. Actual results depend on your patient list, your availability, and your clinic hours. We don’t promise revenue outcomes.
No setup fee
You pay your first month upfront to confirm, then we build. Billing starts at launch, never during it.
Most clinics are live in 5–10 business days. Your recurring date is set once the build is approved.
Book a call to walk through itSetup and implementation
We build the whole system for you
No tools to learn, no software to get good at, and no setup fee. You pay your first month upfront to begin — then our team builds, connects, and tests everything, and nothing goes live until you have approved it on a launch call. Your billing date starts there, never before.
How a build runs 1
Sign up and onboard
You pay your first month upfront to begin, then a live founder onboarding call captures your services, your tone, and what you want handled.
How a build runs 2
We build it
Our team connects Jane App™, builds your knowledge base and every workflow, writes your messaging, and tests it end to end — typically 5–10 business days.
How a build runs 3
Launch and approve
We walk you through everything before go-live. Nothing sends until you approve it, and your recurring billing date starts here — never before.
How a build runs 4
Train your team
A live training call so your front desk is confident from week one, plus the on-demand training video library.
How a build runs 5
Ongoing check-ins
Regular calls and support to refine everything as your clinic grows.
Every setup includes — done for you
- Founder-led onboarding call
- Jane App™ connection and configuration
- Knowledge base built for your clinic
- Website live chat and Messenger setup
- Missed-call text-back configured
- Launch call — review and approve before go-live
- Front desk training call
- Ongoing check-in calls and support
Billing
How your billing works
Two things, plus usage billed separately. Kept clear on purpose.
Your first month, paid upfront
- Paid before your onboarding call — there is no separate setup fee
- It secures your build, and it is the only thing you pay to get started
Recurring subscription, from launch
- Your billing date is set at go-live, once everything is built and you have approved it
- You are never charged again while we build
Usage, billed separately
- Billed in USD at the published per-unit rates below
- Your $100 usage credit is drawn down first, and carries month to month until used
Usage
What’s billed on top, and why
Communication and AI usage are billed separately in USD, at the published per-unit rates below — no minimums and no bundled allowances, so you only pay for what your clinic actually sends.
| Two-way SMS | $0.015 USD per 160-character segment |
|---|---|
| AI text / chat response | $0.03 USD per response |
| Phone number | $2.07 USD per month, per number |
| Email sending | $0.0014 USD per email |
| Email verification | $0.002625 USD per verification |
Most clinics run roughly $10–$60 USD per month in total usage, and your $100 usage credit is drawn down before anything is billed. Carrier registration and A2P 10DLC compliance fees also apply to business SMS in North America — a standard industry requirement charged by carriers, not by Rebookly. The full rate table is in our Terms & Conditions.
Questions
Pricing, answered
What does Rebookly cost?
$299/month CAD, billed monthly, with no setup fees and no long-term contract. That single subscription includes all nine assistants, the Dashboard, Jane integration, your done-for-you knowledge base, and unlimited clinic locations within one Jane account. New clinics receive $100 in usage credit at signup. Communication and AI usage are billed separately in USD — most clinics run $10–60 a month — and most clinics are live within 5–10 business days.
Is there more than one plan?
No. There is one Rebookly subscription at $299/month CAD, and every clinic gets the same thing: all nine assistants, the Jane integration, the Dashboard, your done-for-you knowledge base, both ways to book, every location in your Jane App™ account, and the training video library. There is nothing to compare and nothing you’ll wish you’d bought instead.
Are there setup or onboarding fees?
No. There are no setup fees. To confirm commitment, the clinic pays its first month upfront before onboarding, and is never charged again while we build. The recurring subscription date is set only once the build is approved and live — never during the build.
What is the $100 usage credit?
Every new clinic starts with $100 of credit on its usage account. Communication and AI usage are billed separately from the subscription, and the credit is drawn against them — it isn’t a one-month promotion, so whatever you don’t use carries into the next month, and the next, until it runs out. Your first month is normally the heaviest, because that is when your existing patient list gets worked for the first time.
What do usage fees typically come to?
For most clinics, usage fees range from approximately $10 to $60 USD per month. They cover two-way SMS, AI responses, your phone number, call minutes, and email if enabled — billed separately in USD, at the published per-unit rates, so you only pay for what your clinic actually sends and usage scales with how much outreach you do.
Are there hidden fees?
No. Costs consist only of the base subscription, usage-based communication fees at the published rates, and — for SMS — the carrier registration and A2P 10DLC compliance fees that North American carriers require of every business sender. Those are standard industry requirements charged by carriers, not by Rebookly.
What won’t Emma do?
Emma does not provide medical or clinical advice, interpret insurance coverage, collect payments, enforce cancellation policies, or override Jane scheduling rules. She never quotes appointment times — Jane’s own online booking shows the patient real availability — and she never writes appointments into Jane: she hands off your Jane booking link rather than booking autonomously. These limitations are intentional and protect both clinics and patients.
Do we need to be on Jane App?
Yes. Rebookly is purpose-built for clinics on Jane App™ — the integration, the Dashboard, and re-engagement all read from Jane, and patients book through your own live Jane online booking. If your clinic doesn’t use Jane, Rebookly isn’t a fit.
What if we run more than one Jane account?
Each Jane account needs its own Rebookly subscription. The subscription connects to one Jane account, and everything Emma knows — your services, practitioners, patient list and visit data — comes from that account. Within a single Jane account, locations are unlimited: a group running six clinics from one Jane account pays $299/month CAD for all six. Two clinics on two separate Jane accounts are two subscriptions, because they are two separate sets of data with nothing shared between them.
Are there any per-location charges?
No — your subscription covers every location under a single Jane App™ account, however many there are. A group running six sites from one Jane account pays once, where per-location pricing is the norm in this category. Note the boundary: it is per Jane account, not per clinic. Two clinics on two separate Jane accounts are two subscriptions, because they are two separate sets of data with nothing shared between them.
Can we cancel if it’s not a fit?
Yes. There is no long-term contract — the subscription is billed monthly in CAD and you can cancel according to the subscription terms. There are no setup fees to lose, and all your Jane App™ configurations remain fully under your control.
Can Emma tell me what times are available?
No — and that is deliberate. Emma doesn’t handle availability at all. She answers what she knows from your knowledge base — services, pricing, duration, practitioners, policies — and hands off your Jane App™ online booking link, where the patient sees your live schedule and picks their own time. Because she never reads or quotes your schedule, she can never offer a slot that is already gone. Separately, background data sync with Jane keeps re-engagement targeting and the dashboard current — that is reporting data, not availability.
Still deciding? Book a 45-minute demo, or email [email protected].
Start, or talk it through first
Checkout takes a minute and onboarding starts right away — or walk it through with a founder first.
A demo is a live call with a founder — not a sales rep.
- No setup fees
- No long-term contract
- Jane stays exactly as it is