$299/mo
* Includes initial $100 in communication & AI credits then usage fees apply
$2,999/yr
* Includes initial $100 in communication & AI credits then usage fees apply
Seamless JaneApp integration for targeted follow-ups
Unlimited Contacts & Users | Desktop & Mobile App Included
AI-powered, two-way SMS (text) agents that follow-up automatically
Converts first-time clients into loyal ones with timely check-ins
Recovers no-shows and cancellations with empathetic, human-like outreach
Re-engages lapsed clients who haven’t visited in months
Sends personalized birthday messages that drive repeat bookings
Asks for referrals at the perfect moment—when clients are happiest
Prompts 5-star reviews with zero admin effort
Every message feels real, personal, and on-brand
💡 Best for: Clinics & spas that want more bookings without more front desk work
We rebooked 21 clients in the first week
“I couldn’t believe how easy it was. The AI followed up with our clients automatically and within the first week, we had already rebooked 21 people. It honestly feels like we’ve added another front desk team member, without the extra cost.”
Dr. Brendan Androsoff
Soulstice Wellness Centre
Cochrane AB
Communication & AI usage fees are billed in USD, while the software account subscription rates are in CAD.
For usage fees, $10 USD provides about 333 AI response messages or 50 voice AI minutes—or you can get unlimited voice AI minutes for $149/month. Additionally, $10 USD gets you approximately 385 call minutes, 665 text segments (160 characters/segment), or 7,145 emails.
Here's a breakdown:
Text Messages: $0.015/160 character segments
Call Minutes: $0.028/min to make and $0.017/min to receive
Phone Number: $2.30/month
Emails: $0.0014/email
Email Verifications: $0.002625/verification
AI Responses: $0.03/message
Voice AI: $0.20/min (unlimited $149/mo)
Reviews AI: $0.12/response
Funnel & Website AI: $1.48/funnel
Content AI: $0.14/1000 words and $0.09/image
Premium Workflow Actions: $0.015/action
A2P10DLC Registration
One-time fee: $23.95
Carrier compliance fee: Up to $12/month
What is A2P? A new regulation in Canada called A2P 10DLC (Application-to-Person 10-Digit Long Code) has come into effect. It requires businesses to register before sending SMS messages, helping reduce spam and improve deliverability.This is what allows your clinic to send automated appointment reminders, follow-ups, and birthday texts reliably—without getting flagged as spam.
No. The clock starts when everything is ready to launch and the first texts get sent!
Most clinics are live within 3–5 business days of signing up. Setup is fully done-for-you.
We sync with your Jane account to identify recent visits, past clients, no-shows, and birthdays. Then we start personalized outreach based on each client’s history and timing.
We follow up via SMS, email, and over phone depending on the plan you go with.
Nope. We handle all scripting, personalization, and delivery. You’ll see sample messages during onboarding and can request edits if needed.
Yes. Our AI-powered rebooking features rely on a Jane account to sync appointment data.
Here’s why you won’t see us on Jane’s public Integrations page, and why that doesn’t mean we’re any less “official”:
Jane’s Integrations page is designed to showcase the self-serve, end-user connectors you can flick on in the UI (MailChimp, Stripe, ClinicSites, etc.). Those are the integrations every clinic can enable instantly, without any back-end work.
Our sync lives in Jane’s closed API, which is for deeper developer integrations (like real-time webhooks or private data feeds). These type of integrations aren’t simple “toggle-on” features in the Jane UI.
Not at all. ePlatform supports your staff by handling repetitive follow-ups and rebooking tasks, freeing your team to focus on delivering a great in-person experience.
ePlatform’s smart AI will respond instantly. It’s trained on your business, so it can handle common questions with ease. For anything more specific, we can add that info to its knowledge base. And if something needs a human touch, the conversation is handed off smoothly to your team in the shared inbox.
Nope. We offer a complete Done-for-You onboarding. We handle your Jane integration, automations, booking logic, messaging, and even customize content for your brand.
Reconnects with past clients who haven’t booked in a while—bringing them back when they’re ready.
Gently follows up after a no-show or cancellation to rebook lost appointments.
Sends warm birthday wishes paired with rebooking offers—clients feel valued and return.
Prompts happy clients to refer friends and family after great visits—completely automated.
Requests 5-star reviews from satisfied clients—boosting your reputation without lifting a finger.
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