Choose Your Plan

Connect Plan

Manage client communication in one place

$149/mo

Communication usage fees extra

month to month plans, no contracts

  • Centralized inbox for texts, emails, calls, Facebook Messenger, Instagram DM, and website chats, all in one inbox

  • Two-way texting with clients

  • Auto missed-call text back to reply when you can’t answer the phone

  • Website live chat widget to turn visitors into leads

  • Call recording for quality and recordkeeping

  • Google review requests and reputation management tools

  • Text templates for quick, personalized replies

  • Unlimited contacts and users, no practitioner limits

  • Complimentary onboarding session to connect your tools and set up your inbox

  • Everything you need to simplify client communication before adding AI

Rebook Plan

AI that fills your schedule automatically

$299/mo

Communication usage fees extra

month to month plans, no contracts

  • Includes everything in Connect, plus:

  • Jane App sync to identify clients who haven’t booked in months

  • Automated recalls that send friendly, natural text message check-ins to bring past clients back

  • AI front desk assistant that responds 24/7 to texts, phone calls, website live chat, Facebook Messenger, and Instagram DMs

  • AI trained on your clinic’s website content and Jane App pages

  • Automation for Reactivations, Cancellation, Birthdays, First Visit & Second Visits, Feedback & Google Reviews

  • Done-for-you setup, we handle all AI configuration, training, and integrations

  • Dedicated account manager for ongoing optimization and feedback

Growth Plan

combine AI + ads to scale your practice

$799/mo

Communication usage fees extra, ad spend included

month to month plans, no contracts

  • Includes everything in Rebook, plus:

  • Facebook & Instagram retargeting paid ads that re-engage past clients and drive them to start conversations to rebook

  • AI replies instantly to messages & DMs, keeping the conversation going until they rebook

  • Hands-free campaign management, ads are monitored, optimized, and updated for you

  • Combine AI follow-ups with smart retargeting to maximize reactivations and keep your calendar full

  • Everything runs together seamlessly, your AI and ads work in sync to rebook clients automatically

  • Easiest way to scale your rebooking system without adding staff or manual outreach

Communication & AI response usages extra. AI response and communication usages are billed at standard pass‑through usage rates. Texts are billed at $0.015 per 160 characters, AI text & chat responses are $0.015 per message, and Voice AI minutes are $0.20/minute. Communication and AI usage are billed in USD, while your monthly plan subscription is in CAD. See FAQs below for a complete breakdown.

Frequently Asked Questions

Rebookly | Powered by ePlatform

Give me a detailed breakdown of the communication usage fees

Communication & AI usage fees are billed in USD, while the software account subscription rates are in CAD. For texting & calling fees, $10 gets you approximately 385 call minutes, or 665 text segments (160 characters/segment), or 7,145 emails. For AI response fees, $10 provides about 333 AI response messages or 50 voice AI minutes, or you can get unlimited voice AI minutes for $149/month.

AI Responses: $0.15/message (text, website live chat, Facebook Messenger, Instagram DM)

Voice AI: $0.20/min (unlimited $149/mo)

Reviews AI: $0.12/response

Phone Number: $2.07/month

Text Messages: $0.015/160 character segments

Call Minutes: $0.028/min to make and $0.017/min to receive

A2P10DLC Registration

One-time fee: $23.95

Carrier compliance fee: av $3-$4/month based on volume of texting (up to $12/month)

What is A2P? A new regulation in Canada called A2P 10DLC (Application-to-Person 10-Digit Long Code) has come into effect. It requires businesses to register before sending SMS messages, helping reduce spam and improve deliverability. This is what allows your business to send automated texts reliably, without getting flagged as spam.

How long does onboarding and setup take?

Onboarding usually takes about two weeks. You’ll have two sessions with your dedicated account manager: one for setup (Jane connection, compliance, and training Emma), and one for delivery (reviewing scripts, testing live conversations, and final tweaks). After that, Emma goes live.

How does Rebookly's AI choose which clients to contact?

Rebookly syncs directly with JaneApp. Emma spots clients who haven’t booked in months, missed appointments, or have special dates like birthdays. Each outreach is personalized to your business voice and your client’s history — never generic.

What communication channels does Rebookly use?

Emma communicates through SMS, phone calls, your website chat, Facebook Messenger, and Instagram DMs. She answers instantly across all these channels, keeping conversations consistent and professional.

Do I have to write or approve messages before they're sent?

Nope. During onboarding, you’ll review and approve Emma’s scripts so they sound just like your front desk. From there, Emma handles delivery automatically, and you can request edits anytime.

Do I need to be using JaneApp to benefit from Rebookly?

Yes. Emma relies on JaneApp data to know exactly when to follow up with clients, keep your schedule full, and avoid double bookings.

Will the AI book appointments in Jane?

The AI guides conversations and sends the correct Jane booking link. Booking is always completed in Jane, ensuring accuracy.

Why aren't you listed on Jane's integrations page?

We’re fans of Jane’s all-in-one platform. Rebookly uses an unofficial connector that works behind the scenes to help Jane-based clinics fill schedules and recover missed bookings. As Jane continues to build, we’re excited to adapt and make the experience even better.

Will Rebookly replace my front desk team?

Not at all. Emma handles the repetitive, awkward work like recalls, no-show follow-ups, and answering common questions. That frees your front desk to focus on higher-value tasks: greeting clients, managing care, and creating a great in-person experience.

What happens if a client asks a question the AI can't answer?

If Emma doesn’t have the answer, the conversation is passed to your team through a shared inbox. You’ll see the full conversation and can jump in instantly — so nothing gets dropped.

Image

Automation

AI-driven, human-friendly rebooking.

Image

Retention

Personalized outreach, happier clients.

Excellence

Integration

Effortless syncing with JaneApp.

Copyright 2025. ePlatform | Rebookly. All Rights Reserved.