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Inbound AI Agents
Perfect for clinics that want 24/7 customer service coverage
$99/mo
Month to Month Subscription - No Setup Fee
Requires communication & AI usage fees
Handles Inbound Messages
Website live chat AI Agent
Facebook Messenger AI Agent
Instagram DM AI Agent
Phone call AI Agent
24/7 Responses to Frequently Asked Questions
$0.03/message sent by AI Agents ($10 gives about 333 AI responses)
$0.20/minute AI phone calls ($10 gives about 50 voice AI minutes)
Outbound AI Follow Up
Best for clinics ready to drive retention and automate client rebooking
$299/mo
Month to Month Subscription - No Setup Fee
Requires communication & AI usage fees
Includes $100 complimentary usage credits
Everything in Front Desk AI Agents
Handles Outbound SMS (texting) Rebooking AI Follow Up
JaneApp Integration
Client Reactivation AI Agent
No Show AI Agent
Birthday AI Agent
Review Request AI Agent
Referral Request AI Agent
$0.015/SMS segment sent - 160 characters per segment ($10 gives about 665 text segments)
Human Engagement
Ideal for clinics with limited admin staff or a busy front desk
$599/mo
Month to Month Subscription - $599 Setup Fee
Requires communication & AI usage fees
Everything in Follow Up AI Agents
A dedicated sales-trained rep who performs advanced follow-up and rebooking outreach
Hands-on appointment scheduling directly inside your JaneApp account
Personalized responses for clients who hesitate or need extra care before booking
Human touch where AI leaves off - increasing rebooking rates
Ideal for high-volume clinics or those with limited or overwhelmed front desk staff
We rebooked 21 clients in the first week
“I couldn’t believe how easy it was. The AI followed up with our clients automatically and within the first week, we had already rebooked 21 people. It honestly feels like we’ve added another front desk team member, without the extra cost.”
Dr. Brendan Androsoff
Soulstice Wellness Centre
Cochrane AB
Communication & AI usage fees are billed in USD, while the software account subscription rates are in CAD.
For usage fees, $10 USD provides about 333 AI response messages or 50 voice AI minutes—or you can get unlimited voice AI minutes for $149/month. Additionally, $10 USD gets you approximately 385 call minutes, 665 text segments (160 characters/segment), or 7,145 emails.
Here's a breakdown:
Text Messages: $0.015/160 character segments
Call Minutes: $0.028/min to make and $0.017/min to receive
Phone Number: $2.30/month
Emails: $0.0014/email
Email Verifications: $0.002625/verification
AI Responses: $0.03/message
Voice AI: $0.20/min (unlimited $149/mo)
Reviews AI: $0.12/response
Funnel & Website AI: $1.48/funnel
Content AI: $0.14/1000 words and $0.09/image
Premium Workflow Actions: $0.015/action
A2P10DLC Registration
One-time fee: $23.95
Carrier compliance fee: Up to $12/month
What is A2P? A new regulation in Canada called A2P 10DLC (Application-to-Person 10-Digit Long Code) has come into effect. It requires businesses to register before sending SMS messages, helping reduce spam and improve deliverability.This is what allows your clinic to send automated appointment reminders, follow-ups, and birthday texts reliably—without getting flagged as spam.
No. The clock starts when everything is ready to launch and the first texts get sent!
Most clinics are live within 3–5 business days of signing up. Setup is fully done-for-you.
We sync with your Jane account to identify recent visits, past clients, no-shows, and birthdays. Then we start personalized outreach based on each client’s history and timing.
We follow up via SMS, email, and over phone depending on the plan you go with.
Nope. We handle all scripting, personalization, and delivery. You’ll see sample messages during onboarding and can request edits if needed.
Yes. Our AI-powered rebooking features rely on a Jane account to sync appointment data.
Here’s why you won’t see us on Jane’s public Integrations page, and why that doesn’t mean we’re any less “official”:
Jane’s Integrations page is designed to showcase the self-serve, end-user connectors you can flick on in the UI (MailChimp, Stripe, ClinicSites, etc.). Those are the integrations every clinic can enable instantly, without any back-end work.
Our sync lives in Jane’s closed API, which is for deeper developer integrations (like real-time webhooks or private data feeds). These type of integrations aren’t simple “toggle-on” features in the Jane UI.
Not at all. ePlatform supports your staff by handling repetitive follow-ups and rebooking tasks, freeing your team to focus on delivering a great in-person experience.
ePlatform’s smart AI will respond instantly. It’s trained on your business, so it can handle common questions with ease. For anything more specific, we can add that info to its knowledge base. And if something needs a human touch, the conversation is handed off smoothly to your team in the shared inbox.
Nope. We offer a complete Done-for-You onboarding. We handle your Jane integration, automations, booking logic, messaging, and even customize content for your brand.
Reconnects with past clients who haven’t booked in a while—bringing them back when they’re ready.
Gently follows up after a no-show or cancellation to rebook lost appointments.
Sends warm birthday wishes paired with rebooking offers—clients feel valued and return.
Prompts happy clients to refer friends and family after great visits—completely automated.
Requests 5-star reviews from satisfied clients—boosting your reputation without lifting a finger.
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