Laser & Skin clinics on Jane App™
The AI receptionist for laser & skin clinics on Jane App
Rebookly is an AI receptionist for laser and skin clinics on Jane App™ — Emma answers enquiries about what you treat, what it costs, and who performs it, texts back missed calls in seconds, and sends people your Jane booking link for a consultation. What she never does is judge whether a treatment suits someone’s skin: that is what the consultation is for.
- Consultation booking
- No suitability advice
- Jane App™ integrated
- No setup fees
The problem
Laser enquiries arrive full of questions Emma must not answer
People researching laser and skin treatments ask detailed, personal questions — and the ones that matter most need a practitioner looking at their skin, not a fast reply.
- An enquiry asks which laser suits their skin, and the honest answer needs somebody looking at it — so the reply waits, and sometimes they do not.
- Someone books three of six sessions and quietly stops, and a half-finished course is easy to miss on a schedule that looks full.
- A practitioner mid-treatment cannot put a device down to answer the phone.
- A question about what a course costs, or how long between sessions, waits until somebody is free to answer it.
What she does
Fast on the practical, silent on the clinical
Emma answers what you have told her about your services and pricing, and routes every question about suitability to the consultation where it can actually be assessed.
- Website Live Chat
Engages website visitors instantly and keeps the conversation going.
Capture - Social Messaging
Answers Facebook Messenger and Instagram DMs in real time.
Capture - Missed-Call Text-Back
Instantly texts back missed calls so the caller can continue by SMS and book — no call is ever truly lost.
Capture - Paid Lead Follow-Up
Instant SMS the moment a form is submitted, then strategic drip follow-up until they engage.
Recover - Aftercare
Follows up after visits to support recovery and encourage return visits.
Nurture - Re-Engagement
Brings lapsed patients back with personalised two-way SMS, driven by Jane visit history.
Recover
All nine assistants run for a laser and skin clinic. These are the ones that matter most when enquiries arrive from search and social.
The full suite
All nine assistants run for every clinic type.
Capture runs the three inbound assistants. Nurture adds the four for patients already on your schedule. Recover runs all nine.
See all nine AI assistantsIncluded on every plan
What every clinic gets, whatever you practise
Emma’s behaviour is standardised on every plan. The one thing built around you is her knowledge base — your services, your prices, your practitioners.
- Jane App™ integration
- The Rebookly dashboard
- Your done-for-you knowledge base
- Unlimited clinic locations
- Training video library
Questions
Laser & Skin clinics, answered
Will Emma advise on which laser or treatment suits my patient’s skin?
No, and this is a hard boundary. Skin type, suitability, and the choice of device are clinical judgments that need a practitioner assessing the patient — Emma has no basis for making them and will not try. She answers what treatments you offer, what they cost, how long they take, and who performs them, then books the consultation where suitability is properly assessed. Questions about contraindications, medications, pigmentation risk, or expected results go to your staff.
Can she answer pricing questions for a course of treatment?
Yes, to the extent you have told her. Your services, prices, session durations, and package structures sit in your knowledge base, so she can answer them accurately and consistently instead of the enquiry waiting for someone free. What she will not do is quote a personalised plan or estimate how many sessions a particular patient will need.
Can Emma tell me what times are available?
No — and that is deliberate. Emma doesn’t handle availability at all. She answers what she knows from your knowledge base — services, pricing, duration, practitioners, policies — and hands off your Jane App™ online booking link, where the patient sees your live schedule and picks their own time. Because she never reads or quotes your schedule, she can never offer a slot that is already gone. Separately, background data sync with Jane keeps re-engagement targeting and the dashboard current — that is reporting data, not availability.
How does Emma help patients finish a course of sessions?
Laser and skin work is usually a course rather than a single visit, and the later sessions are the easiest to lose. Her aftercare assistant follows up after a session, and her re-engagement assistant reaches out to patients who have not been back — driven by real visit history from Jane App™. If someone replies with a question about how their skin is responding, that goes to your practitioner rather than getting an answer from Emma.
Does she have access to patient photos or clinical records?
No. Rebookly does not access clinical notes, charting, treatment records, or intake assessments, and it handles only the limited information needed for appointment-related communication. Before-and-after photography, consent forms, and any clinical documentation stay in your existing workflow inside Jane App™.
Other clinic types
Built for your discipline
Same system, different vocabulary. Every discipline gets a page of its own.
See the AI receptionist by clinic type · How the Jane App integration works
See it work for a laser and skin clinic
Book a short demo and we’ll show you how Emma handles a detailed enquiry, and exactly where she hands over to your practitioners.
A demo is a live call with a founder — not a sales rep.
- No setup fees
- Live in 5–10 business days
- Jane stays exactly as it is