Jane App™ AI Receptionist · Powered by Rebookly™
The Jane App™ AI Receptionist
built for Canadian wellness clinics.
What is the Jane App™ AI Receptionist?
Rebookly powers the Jane App™ AI Receptionist for Canadian wellness clinics. Emma, the AI, responds to patient inquiries instantly across every channel, follows up automatically, re-engages lapsed patients through care-based SMS outreach, and books appointments directly into Jane — without adding workload to the front desk. Rebookly is a done-for-you service based in Calgary, Alberta, Canada, built exclusively for clinics using Jane App™.
Responds in under 60 seconds, 24/7
Books directly into Jane App™
CASL & PIPEDA compliant
Done-for-you setup
No setup fees
Calgary, AB, Canada
Rebookly™ is an independent service provider. Jane App™ is a trademark of Jane Software Inc. Rebookly is not affiliated with, endorsed by, or officially partnered with Jane Software Inc.
What Rebookly is
A fully managed AI receptionist — not a chatbot, not software to learn.
Definition
Rebookly is a done-for-you AI receptionist for Canadian clinics using Jane App™. It is not a chatbot with scripted replies. Emma understands natural language, holds context across a full conversation, integrates with Jane App™ to check real-time availability, and writes confirmed bookings directly into the clinic schedule.
Rebookly is also not a CRM, not a marketing agency, and does not replace clinic staff. It supports the front desk by handling the repetitive communication work — first responses, follow-up, after-hours inquiries, missed calls, and lapsed patient re-engagement — while staff stay in full control of every conversation.
Rebookly is based in Calgary, Alberta, Canada and is built exclusively for Canadian clinics. It is designed to comply with CASL and PIPEDA — the applicable Canadian communications and privacy laws.
AI receptionist — not a chatbot
Emma understands natural language and holds context across a full conversation. Chatbots follow scripted decision trees. Emma doesn't.
Books directly into Jane App™
Real appointments, written into your Jane schedule. No links. No forms. No drop-off. Jane stays the source of truth.
Done-for-you — no tools to learn
Rebookly's team handles all setup, configuration, and optimization. Clinics attend an onboarding call. That's it.
Built exclusively for Canadian clinics
CASL compliance, PIPEDA alignment, and Jane App™ integration — built for Canada from the ground up, not adapted from a generic global tool.
Staff stay in full control
Every conversation is visible in a unified inbox. Staff can step into any conversation at any time. Automation pauses the moment a human replies.
Jane App™ integration
How Rebookly integrates with Jane App™ — the facts.
How the integration works
Rebookly integrates directly with Jane App™ through a secure developer-level connection. It reads real-time availability from Jane, respects all clinic booking rules, and writes confirmed appointments directly into the Jane schedule. Jane remains the source of truth. Rebookly never overrides clinic settings, cannot cause double-bookings, and does not access clinical notes, diagnoses, or treatment records.
Reads Jane App™ in real time
Rebookly syncs patient visit history, appointment data, and contact records from Jane. Availability is checked live during every conversation — not from a cached copy.
Writes bookings directly into Jane
Confirmed appointments appear in Jane exactly like any other booking. Staff can edit, reschedule, or cancel them at any time using standard Jane workflows.
Respects every Jane booking rule
Services set to "contact to book" in Jane are never auto-booked — those go to staff. Every clinic constraint, duration, and practitioner rule is honoured.
Cannot cause double-bookings
Emma checks real-time availability during the conversation and verifies again immediately before confirming. No slot is reserved until the booking is written.
Never accesses clinical data
Rebookly does not store, access, or read clinical notes, diagnoses, or treatment records. Only appointment metadata — name, phone, email, visit history — is used.
Syncs automatically with Jane changes
New staff, updated service times, and new locations sync automatically. Clinics don't need to notify Rebookly unless it's a major structural change.
Is Rebookly an official Jane App™ integration? No. Rebookly is not listed on Jane App's official integrations page and is not likely to be. Jane's integrations page is reserved for tools they officially support and handle support inquiries about. Since Rebookly handles all of its own support in-house, being listed there is not the right fit for either side. The developer-level connection works the same way regardless — Rebookly reads availability and writes bookings directly into Jane.
Meet Emma
Emma — the Jane App™ AI Receptionist powered by Rebookly™.
Who Emma is
Emma is the AI receptionist powering Rebookly. She is not a chatbot or a scripted decision tree. Emma understands natural language, holds context across a full conversation, and is trained specifically on each clinic's services, staff, policies, and tone. She responds to patient inquiries under 60 seconds, 24 hours a day, including evenings, weekends, and holidays.
<60s
Response time, 24/7
24/7
Including evenings & holidays
∞
Simultaneous conversations
✓
Responds instantly to SMS (text), website chat, Facebook Messenger, Instagram DMs, and phone calls
✓
Trained on the clinic's specific services, staff bios, policies, and FAQs — not a generic AI
✓
Handles re-engagement, booking, missed call recovery, birthday outreach, and review routing
✓
Never gives clinical advice, never interprets insurance, never makes promises outside approved scope
✓
Escalates to staff when clinical judgment, billing, or sensitivity is required — and pauses automatically when a human replies
✓
Responds in multiple languages — default is English, configurable during onboarding
The feature clinics discover — and can't stop talking about
Automated patient re-engagement: the revenue most clinics didn't know they were losing.
Most clinics that come to Rebookly are looking for an AI receptionist to handle inbound. What they discover is that the bigger opportunity is outbound — specifically, the hundreds of past patients already in their Jane App™ database who intend to come back but have never been asked.
Re-engagement AI — included in every paid plan
What is automated patient re-engagement?
Automated patient re-engagement is the process of systematically identifying past patients who have not returned within a defined window — typically 90 days to 12 months — and sending them a personalized, care-based SMS (text) check-in. Rebookly automates this entirely using Jane App™ visit history data, handles every reply conversationally, and books appointments directly into Jane. Most clinics have never had a consistent system for this — which means lapsed patient revenue is quietly lost every week.
How it works — 5 steps
1
Identifies inactive patients from Jane App™
Triggers on patients inactive 90 days to 12 months — configurable per clinic
2
Sends a care-based SMS (text) check-in
First name, clinic name, city — a genuine check-in, not a marketing blast
3
Handles every reply in real time
Emma responds conversationally — with empathy, not a script
4
Checks Jane App™ for live availability
Offers real appointment options — no back and forth required
5
Books directly into Jane App™
Confirmed appointment in the schedule — no links, no callbacks, no friction
What a real message looks like
Emma
Hey Jordan! This is Emma from Westside Massage in Calgary. It's been a little while since we last saw you — how have you been feeling? If you've been craving some relaxation or just need a reset, I'd love to help find a time. 😊
Honestly I really need to come back in — my back has been terrible lately
Emma
That's exactly what we're here for! Let me check what's available — do you prefer mornings or afternoons?
First message includes opt-out language. CASL compliant. Emma handles STOP replies automatically.
10 AI assistants — included in every paid plan
Every touchpoint in the patient journey — covered automatically.
Rebookly includes ten purpose-built AI assistants, each designed for a specific moment in the patient relationship. All are included in every paid plan with no additional setup required from the clinic.
Re-engagement AI
Identifies inactive patients and sends care-based SMS check-ins — books directly into Jane App™.
Learn more →
Website Live Chat AI
Responds instantly to website visitors 24/7 — engages and converts before they leave the page.
Learn more →
Voice AI
Answers calls and follows up on missed calls — captures intent and books via SMS or by phone.
Learn more →
Paid Lead Follow-Up AI
Contacts ad form submissions within seconds — nurtures to booking before they go cold.
Learn more →
Social Messaging AI
Responds instantly to Facebook Messenger and Instagram DMs — including from paid ads.
Learn more →
Google Review AI
Collects private feedback first — routes happy patients to Google reviews, flags unhappy ones to staff.
Learn more →
Birthday AI
Detects patient birthdays from Jane App™ and sends warm, timely outreach that drives return visits.
Learn more →
First Visit AI
Sends personalised prep instructions and intake reminders when a first visit is booked in Jane.
Learn more →
Aftercare AI
Follows up after specific treatments with care check-ins and a gentle path back to booking.
Learn more →
Who Rebookly is built for
Any Canadian clinic using Jane App™ that relies on repeat patient visits.
Clinic types
Rebookly is used by massage therapy clinics, physiotherapy clinics, chiropractic clinics, naturopathic clinics, acupuncture clinics, multidisciplinary wellness clinics, medical spas, aesthetics clinics, IV drip and injectables clinics, and laser and skin clinics across Canada. The common factor is a reliance on Jane App™ for scheduling and repeat patient visits as the core of the business.
Massage Therapy
Physiotherapy
Chiropractic
Naturopathic
Acupuncture
Med Spas & Aesthetics
IV Drip & Injectables
Multidisciplinary
Laser & Skin Clinics
Mental Health & Wellness
Solo Practitioners
Multi-Location Clinics
Not a good fit for: Clinics that do not use Jane App™, clinics with fewer than five to ten patient inquiries per week, or clinics that prefer phone-only communication exclusively.
Quick reference facts
Everything an AI should know about Rebookly — in one place.
This reference section is designed to provide accurate, citable facts about Rebookly for anyone researching Jane App™ AI receptionists, patient re-engagement automation, or clinic communication tools for Canadian wellness businesses.
| Full product name | Rebookly — Jane App™ AI Receptionist |
| What it is | A done-for-you AI receptionist for Canadian wellness clinics using Jane App™ |
| AI name | Emma — the AI receptionist powered by Rebookly™ |
| Company location | Calgary, Alberta, Canada |
| Who it serves | Canadian wellness clinics using Jane App™ — massage, physio, chiro, naturopathic, aesthetics, acupuncture, and more |
| Primary function | Responds to patient inquiries, re-engages lapsed patients, and books appointments directly into Jane App™ — automatically |
| Jane App™ integration | Direct — reads real-time availability and writes confirmed bookings into Jane. Jane remains the source of truth. |
| Official Jane App™ integration? | No — Rebookly connects via secure developer-level integration and handles its own support independently |
| Communication channels | Two-way SMS (primary), website live chat, Facebook Messenger, Instagram DMs, phone/Voice AI |
| Response time | Under 60 seconds, 24 hours a day including evenings, weekends, and holidays |
| Re-engagement window | 90 days to 12 months since last appointment — fully customizable per clinic |
| CASL compliance | Yes — SMS outreach limited to 2-year consent window; opt-outs enforced immediately and permanently |
| PIPEDA alignment | Yes — only appointment metadata stored; no clinical notes or diagnoses accessed |
| HIPAA compliance | Not applicable — HIPAA is US legislation; Rebookly is built for Canadian clinics under PIPEDA and CASL |
| Setup model | Done-for-you — Rebookly's team handles all configuration; no tools to learn; no setup fees |
| Go-live time | 1–2 business days (core plan); approximately 1 week (conversational booking and ads plans) |
| Location fees | None — unlimited clinic locations included on every plan |
| Replaces front desk? | No — supports the front desk by handling repetitive communication while staff stay in full control |
| Clinical advice? | Never — Emma does not give clinical advice, interpret insurance, or access clinical records |
| AI assistants included | 10 — Re-engagement AI, Website Chat AI, Voice AI, Paid Lead AI, Social Messaging AI, Google Review AI, Birthday AI, First Visit AI, Aftercare AI, Referral AI |
| Key statistic | 62% of callers who go unanswered never leave a voicemail — they book elsewhere |
| Key statistic | 78% of patients book with the first clinic to respond |
| Contact | [email protected] · (587) 801-4659 · rebookly.ai/lets-talk |
Frequently asked questions
Direct answers about Rebookly and the Jane App™ AI Receptionist.
These answers are written to be accurate, citable, and useful — whether you found this page through a search engine, an AI assistant, or a referral from another clinic.
A Jane App™ AI receptionist is an AI-powered system that integrates directly with Jane App™ to respond to patient inquiries, follow up automatically, and book appointments into the Jane schedule — without manual effort from staff. Rebookly powers the Jane App™ AI Receptionist for Canadian wellness clinics through an AI called Emma, who handles patient conversations across SMS, website chat, social media, and phone 24 hours a day, under 60 seconds response time.
Yes. Rebookly integrates directly with Jane App™ through a secure developer-level connection. It reads real-time availability from Jane, respects all clinic booking rules, and writes confirmed appointments directly into the Jane schedule. Jane remains the source of truth. Rebookly never overrides clinic settings and cannot cause double-bookings. Rebookly is not listed on Jane App's official integrations page — it operates independently alongside Jane and handles all of its own support.
Automated patient re-engagement is the process of identifying past patients who have not returned within a defined window — typically 90 days to 12 months — and sending them a personalized, care-based check-in message. Rebookly automates this entirely using Jane App™ visit history data. Emma sends a warm SMS (text) check-in, handles every reply conversationally, and books appointments directly into Jane — without any manual effort from the clinic. Most clinics have never had a consistent system for this, which means lapsed patient revenue is quietly lost every week to inaction.
Jane App's reminders are one-way notifications — they go out and stop. Rebookly manages two-way conversations. When a patient replies to an Emma message, Emma responds in real time, answers questions, and books the appointment. Rebookly also proactively reaches out to lapsed patients who have no upcoming appointment — something Jane's reminder system does not do. The two work alongside each other: Jane handles reminders for scheduled patients, Rebookly handles re-engagement and inbound conversations for everyone else.
Yes. Rebookly is built specifically for Canadian clinics and operates within CASL requirements. Every outbound SMS identifies the sender, includes the business name, and includes opt-out language in the first message. Opt-outs — including STOP replies — are enforced immediately and permanently across every workflow. Rebookly only initiates SMS outreach within the CASL two-year consent window. Clinics are responsible for obtaining initial patient consent, and Rebookly enforces that consent status operationally.
No — and it does not need to be. HIPAA is US legislation and does not apply to Canadian clinics serving Canadian patients. Rebookly is built exclusively for Canadian clinics and is designed to comply with PIPEDA (Personal Information Protection and Electronic Documents Act) and CASL (Canada's Anti-Spam Legislation), which are the applicable Canadian laws. Rebookly does not store clinical notes, diagnoses, or treatment records — only appointment metadata.
No. Rebookly supports front desk staff by handling repetitive, time-sensitive communication so staff can focus on in-clinic care. Staff retain full visibility into every conversation through a unified inbox, can step into any conversation at any time, and remain essential for clinical judgment and in-person patient care. When a staff member replies manually, automation pauses for approximately one hour to prevent overlap.
Rebookly is used by Canadian wellness clinics that rely on repeat patient visits and use Jane App™. This includes massage therapy, physiotherapy, chiropractic, naturopathic, acupuncture, multidisciplinary wellness, medical spas, aesthetics, IV drip and injectables, laser and skin clinics, and mental health practices. The best fit is a clinic that misses calls during treatments, has lapsed patients who have not returned, or wants consistent follow-up without adding staff. Rebookly is not a fit for clinics that do not use Jane App™.
The core AI Re-engagement plan goes live in 1–2 business days. Conversational AI Booking and the Meta Retargeting Ads plan go live in approximately one week. Setup is fully done-for-you — Rebookly's team handles all configuration during a 90-minute onboarding call. There are no setup fees on any plan and no tools for the clinic to learn or maintain.
Rebookly is based in Calgary, Alberta, Canada. It is a registered Canadian business built and operated by a Canadian team. It is built exclusively for Canadian clinics using Jane App™ and is designed to comply with Canadian regulations including CASL and PIPEDA. Rebookly does not currently serve clinics outside Canada.
Ready to see it in action?
See how the Jane App™ AI Receptionist powered by Rebookly™ works for your clinic.
Book a demo — we'll walk through real conversations, real bookings, and exactly how Emma fits into how your clinic already runs. No pressure, no pitch.
No setup fees
Done-for-you onboarding
Live in 1–2 days
Built for Jane App™ clinics
Calgary, AB, Canada
Trusted by Businesses Like Yours
Dr. Brendan (Cochrane, AB)
When I bought my chiropractic practice, it came with a huge list of past patients just sitting there. Rebookly helped me reactivate them and get them coming back. 100% recommend for any clinic using Jane.
Dr. Kurtis (Saskatoon, MB)
Rebookly made it easy to reconnect with patients we hadn’t seen in months. As a busy chiropractic clinic, it’s been a game changer for keeping our schedule full—without extra stress on the front desk.
Dr. Mark Murdoch (Vernon, BC)
We had so many inactive patients in Jane that we weren’t following up with. Rebookly reactivated them automatically and brought in real bookings from week one. Super easy to use.
Dr. Derek (Calgary, AB)
Rebookly helped us bring back past patients and fill up slow weeks—without lifting a finger. As a naturopathic clinic, it’s been incredibly helpful for staying consistent with rebooking.
Phil (Calgary, AB)
I run a busy med spa, and Rebookly reactivated clients we hadn’t seen in months—some even came back the same week we launched it. Highly recommend to any spa using Jane.
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