AI Receptionist for Jane App™ clinics · Powered by Rebookly™
Meet Emma — your clinic’s AI receptionistEmma answers every message your clinic gets — text, website chat, and social DMs. Miss a call while you’re with a patient and she texts the caller back within seconds, answers their questions, and sends your Jane booking link the moment they’re ready. Backed by nine AI assistants that handle the follow-up your front desk never gets to.
Jane App™ Integrated Sync
Missed calls come back as texts
Past patient reactivation
CASL & PIPEDA compliant
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Massage · 60 minJenna · Room 2
Massage · 60 minJenna · Room 2
Massage · 60 minJenna · Room 2 — in session
Missed call · no voicemail
Emma → caller · 3:47 PM
Hi! Sorry we missed you — we’re with a patient. Happy to help by text. What were you after?
Massage · 60 min — new booking
Patient booked online — after Emma sent the link
62% of callers never leave a voicemail
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9 Specialised AI Assistants
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<60s Average response time
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24/7 Coverage including after hours
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$149 Plans start per month CAD
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Rebookly™ is an independent service built for Jane App™ clinics. Jane App™ is a trademark of Jane Software Inc.
Revenue quietly slips away in the gaps between an inquiry and a booked appointment. Slow replies, missed calls, and past patients who are never followed up on all add up to more lost bookings than most clinics realise.
Leads go quiet before staff can reply. |
Missed calls turn into missed bookings. |
Past patients quietly drift away. |
Front desks stay busy, but follow-up stays inconsistent. |
| The result |
Lost appointments, inconsistent rebooking, and revenue left on the table.
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All channels covered
Guided online booking
Retention automation
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What it is
An AI receptionist for your clinic — backed by nine AI assistants.Emma is the AI receptionist your patients talk to. She sits between inbound demand and your schedule — answering questions across text, website chat, and social DMs, texting back the calls you miss, following up automatically, and guiding patients to book online. Behind her, nine AI assistants each cover one moment in the patient journey — re-engagement, lead follow-up, first visits, aftercare and more. That's how one receptionist covers this much ground. Not a chatbot. Not a replacement for your staff. Emma is who your patients talk to; the assistants are how she keeps up.
Emma, your AI receptionist
Nine AI assistants behind her
Unified conversation history
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Four fronts work the demand you already have — new lead follow-up, inbound inquiries, past patients, and missed calls. Two more exist for when you've worked your list and want more people coming in.
| The moment it lands |
When a form is submitted or a new lead comes in, Emma follows up immediately by text and keeps the conversation moving toward a confirmed booking. 78% of patients book with the first clinic to respond. See the Paid Lead Follow-Up AI → |
| The moment they message |
Messages from SMS, website chat, and social DMs are answered in seconds — so high-intent inquiries don't go cold waiting for someone to get to them between patients. Meet the Website Live Chat AI → |
| Four months later |
Inactive patients receive natural, personalised check-ins driven by their real Jane visit history — bringing them back into care without awkward manual outreach. The single highest-ROI front. Explore the Re-engagement AI → |
| 3:47 PM |
The phone rings while you're with a patient. Nobody answers. Emma texts the caller back within seconds and picks the conversation up by SMS — because 62% of callers never leave a voicemail, they just call the next clinic. See Missed Call Text-Back AI → |
Works the audience you already have. Managed Meta retargeting puts you back in front of people who already know you — past patients, website visitors, and social engagers. Every click opens Messenger, where Emma picks up. Growth · $999/mo · $250 ad spend included
Explore Meta retargeting ads →
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Goes and finds an audience you don't have yet. A managed Google Ads program reaches people actively searching for your services right now, with a campaign landing page, call tracking, and reporting built in — and every lead lands in a conversation with Emma. Scale · $3,499/mo · $1,750 media included
Talk through Google Ads for your clinic →
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CASL governs SMS outreach and its two-year consent window. Meta retargeting sits under a different rule — PIPEDA — so it can reach patients your texts can't. Different regime, not no regime: your clinic is responsible for appropriate consent before a patient list is uploaded as a custom audience, and we enforce opt-outs and consent status from there. We'll walk you through exactly what that means for your list before anything runs. |
Emma responds to every ad click via Messenger — answering questions and guiding them to your Jane booking link. Ads are a growth layer on top of Emma — never the starting point. Most clinics have significant revenue sitting idle in their existing list; Automate addresses that first. |
Nine specialised AI assistants
Each assistant is designed for a specific moment in the patient journey. |
Emma is who your patients talk to. These nine assistants are the specialists behind her — each covering one moment, from the first ad click to long-term retention, all connected to your Jane App™ data. They're the reason one receptionist can cover this much ground. |
Capture ($149) runs the three inbound assistants. Automate ($499) adds the six proactive ones — so Automate runs all nine. Growth and Scale add media, not more assistants.
View All AI AssistantsSTEP 1
Connect Jane App™Rebookly connects to your clinic setup, availability, and booking rules so all conversations are grounded in your real schedule from day one. |
STEP 2
We build it for youOur founders build your knowledge base, every workflow, and your escalation rules — then test it end to end. No setup fees, and nothing to configure on your side. |
STEP 3
Emma handles the follow-upPatient conversations are managed automatically across every channel, with staff takeover available any time a human should step in. Nothing sends until you approve it. |
●Answers booking questions — price, duration, who provides the service
●Sends your Jane online booking link at the moment of intent
●Keeps the conversation warm until the patient is ready
●Front desk can step into any conversation anytime
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●Past patient reactivation, driven by real Jane visit history
●Missed call and unanswered conversation follow-up
●First-visit, aftercare, and birthday touchpoints
●Private feedback first, then Google review routing
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●SMS, website chat, Facebook Messenger, and Instagram DMs
●Instant text-back on every missed call
●One unified thread per patient, across every channel
●Natural follow-up that stops the moment they reply or opt out
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●Staff takeover anytime
●Escalation to a human when it's outside Emma's scope
●CASL & PIPEDA consent and opt-out management
●No clinical notes or chart data accessed
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Jane App™ integration · the Rebookly Dashboard · your done-for-you knowledge base · the training video library · unlimited clinic locations · founder-led onboarding · staff takeover & escalation · CASL and PIPEDA compliant messaging · no setup fees
Proof, not promises
The Dashboard shows it working — in your real Jane data. |
Most clinics can't see what's actually driving bookings. The Rebookly Dashboard pulls your real numbers straight from Jane into one live view, so you can make decisions on data instead of hunches. Numbers over adjectives — and it's included on every plan, from Capture up, so you see it working from day one. |
Live Jane App™ dataBookings, attendance, and revenue, synced automatically — no spreadsheets, no manual tallying. |
Show rate & no-show trackingSee who's booking, who's attending, and where patients slip — tracked as data you can act on. |
Lapsed-patient viewHow much revenue is sitting idle in your past-patient list — usually the number that surprises people most. |
Lead-to-revenue trackingFollow a lead all the way through to booked, showed, and what they actually spent. |
Lifetime value insightThe true return on marketing and rebooking — not just the first appointment. |
Campaign reportingOn Growth and Scale: spend, clicks, leads, bookings, and revenue — the honest answer to "is my ad spend working?" |
If your clinic uses Jane App™ and relies on repeat visits, Rebookly is built for you. Tap your clinic type to see a page written for your practice.
Common questions
Everything you need to know about Rebookly.An AI receptionist handles the patient conversations a front desk can't get to. Emma is Rebookly's AI receptionist, built specifically for Jane App™ clinics. She answers every message your clinic receives across SMS, website chat, and social DMs, texts back missed calls, re-engages past patients, and sends your Jane online booking link the moment someone is ready to book. Nine AI assistants support her, each covering one moment in the patient journey. Not live — Emma has no voice and never picks up a call. But she does cover your phone line. The moment a call goes unanswered, her missed-call text-back assistant texts the caller within seconds, and Emma continues the conversation over SMS — answering their questions and guiding them to your booking link. In short: she doesn't answer calls, she answers callers. Since most people never leave a voicemail, an instant text-back usually recovers the conversation better than a callback would. No — and that's deliberate. Emma answers every booking question (price, duration, who provides the service, what's available), then sends your Jane online booking link at the moment the patient is ready. They complete the booking in Jane itself, so Jane stays your source of truth and your schedule stays under your control. Emma is the AI Receptionist — the one your patients actually talk to. The nine AI Assistants are the specialists who support her, each handling a specific moment in the patient journey: re-engagement, paid lead follow-up, missed call text-back, website live chat, social messaging, first-visit, aftercare, birthday, and Google review. Emma is who; the assistants are how she covers so much ground. Rebookly plans start at $149/month CAD for Capture, which covers every inbound channel — website live chat, social messaging, and missed-call text-back — plus the Jane integration, the Dashboard, and your done-for-you knowledge base. Automate at $499/month adds the full proactive suite and is where most clinics start. There are no setup fees on any plan. Communication and AI usage are billed separately in USD at cost. Yes. Rebookly integrates directly with Jane App™ to read your real patient and visit data and to guide patients to your live Jane online booking. Jane stays your source of truth — Rebookly works within your existing setup and booking rules, and Emma sends patients your Jane booking link when they're ready. No. Rebookly supports front desk staff by handling repetitive first responses, after-hours inquiries, and missed call follow-up. Staff retain full visibility, can step into any conversation at any time, and remain essential for clinical judgment and in-clinic care. Most clinics are live within 5–10 business days; Scale takes 2–3 weeks because it also builds your campaign landing page, Google Ads account, and conversion tracking. There are no setup fees on any plan — the first month is paid upfront to confirm commitment, and recurring billing starts only once the build is approved and live. The Dashboard pulls your real Jane App™ data into one live view: bookings, show rate and no-show tracking, how much revenue is sitting idle in your lapsed-patient list, lead-to-revenue tracking, and lifetime value. On Growth and Scale it also carries campaign reporting — spend, clicks, leads, bookings, and revenue. It's included on every plan, from Capture up. Yes. Rebookly is built for Canadian clinics with CASL and PIPEDA compliance in mind. It enforces consent, handles opt-outs immediately, does not access clinical notes or chart data, and only uses contact and appointment information needed for communication workflows. Your clinic obtains patient consent; Rebookly enforces it from there. |
"I run a busy med spa, and Rebookly reactivated clients we hadn't seen in months — some even came back the same week we launched it. Highly recommend to any spa using Jane." Phil Med spa owner · Calgary |
"Our massage clinic had a long list of patients who had gone quiet. Rebookly brought so many of them back without us having to make a single call. It just runs and fills gaps in our schedule." Allison Massage clinic · Calgary |
"As a naturopath, my patients need consistent follow-up between visits. Rebookly handles that automatically and in a way that feels warm and professional — not like a robot. My rebooking rate has improved noticeably." Michelle Naturopathic clinic · Calgary |
"We run six physiotherapy clinics in Ottawa and keeping follow-up consistent across all of them was a constant challenge. Rebookly standardised everything. Every missed call gets followed up, every past patient gets a check-in. It scales exactly the way we needed." Andrew Six physiotherapy clinics · Ottawa |

Dr. Brendan (Cochrane, AB)
When I bought my chiropractic practice, it came with a huge list of past patients just sitting there. Rebookly helped me reactivate them and get them coming back. 100% recommend for any clinic using Jane.


Dr. Kurtis (Saskatoon, MB)
Rebookly made it easy to reconnect with patients we hadn’t seen in months. As a busy chiropractic clinic, it’s been a game changer for keeping our schedule full—without extra stress on the front desk.


Dr. Mark Murdoch (Vernon, BC)
We had so many inactive patients in Jane that we weren’t following up with. Rebookly reactivated them automatically and brought in real bookings from week one. Super easy to use.


Dr. Derek (Calgary, AB)
Rebookly helped us bring back past patients and fill up slow weeks—without lifting a finger. As a naturopathic clinic, it’s been incredibly helpful for staying consistent with rebooking.


Phil (Calgary, AB)
I run a busy med spa, and Rebookly reactivated clients we hadn’t seen in months—some even came back the same week we launched it. Highly recommend to any spa using Jane.

