Email AI Assistant · For Jane App™ clinics

Clinic emails that write themselves. Sent to exactly the right patients.

Rebookly's Email AI Assistant handles the full lifecycle of clinic email communication — from AI-written newsletters to Jane-powered patient segments — without your team spending an hour on copywriting.

AI writes every email — you review and send
Segments built from live Jane App™ data
Drag-and-drop builder with Jane booking buttons
Inbound replies handled and visible in your unified inbox
✍️
AI is writing
Spring wellness email · 14 patients
Sent & delivered
68% open rate · 3 replies
✉️Email AI Assistant
Jane App™ segmentation
AI copywriting
No sending limits
Drag-and-drop builder
Inbound reply handling
Seasonal promotions
Pre-built templates
✉️Email AI Assistant
Jane App™ segmentation
AI copywriting
No sending limits
Drag-and-drop builder
Inbound reply handling
Seasonal promotions
Pre-built templates
The problem with clinic email today

Most clinics have a patient list they never fully use.

The data is in Jane. The relationships are real. But sending the right message to the right patient at the right time takes copywriting, list management, and time that most clinics simply don't have.

What most clinics have:
A full Jane App™ patient database
New treatments to introduce
New staff members to announce
Seasonal offers worth sharing
Patients who want to hear from them
What usually gets in the way:
No time to write good copy
No easy way to segment the patient list
Generic blasts that feel impersonal
Replies landing in a separate inbox
Email never gets sent at all
The Email AI Assistant removes every one of these barriers.
Powered by Jane App™ data

Send the right email to exactly the right patients.

Rebookly pulls live data from your Jane App™ account to build precise patient segments — so every email goes to the people most likely to act on it.

Example segments you can build and email:
📅
Patients seen in the last 6 months
Warm, engaged patients — ideal for new treatment announcements or seasonal promotions.
🔄
Patients with a specific treatment history
Target massage patients about a new soft tissue technology, or physio patients about a new exercise rehab program — based on actual last treatment type.
👤
Patients of a specific practitioner
Announce a new staff member, introduce a departing practitioner's replacement, or promote a practitioner's specialty service directly to their patient list.
🆕
First-time visitors who haven't returned
Reach patients who came once but haven't been back — with a different message than long-term returning patients.
📆
Patients with no upcoming appointment
Know exactly who is unscheduled right now — and send a timely, relevant offer before they book elsewhere.
📊
High-frequency patients (5+ visits in 12 months)
Reward loyalty, introduce premium services, or invite your best patients to a seasonal VIP offer.
Live Jane App™ data sync
Every segment built from real patient records
Last visit date
Last treatment type
Last practitioner seen
First visit vs. returning
Number of visits in past 12 months
Upcoming appointment status
No-show and cancellation history
Location and service eligibility
Segments update automatically as your Jane schedule changes — no manual list management required.
What clinics actually send

Six email use cases built for clinic growth.

Email is where you build the broader patient relationship — beyond reminders and rebooking. These are the emails that keep your clinic top-of-mind and your schedule full.

💉

New Treatment Announcements

Introducing shockwave therapy, laser treatment, compression therapy, or any new modality? AI writes a compelling announcement tailored to the patients most likely to benefit — based on their treatment history in Jane.

Segment: relevant treatment history AI-written announcement copy Jane booking button
🧑‍⚕️

New Staff Introductions

When a new practitioner joins the clinic, email is the best way to introduce them with warmth and build immediate booking momentum. AI writes the introduction, you add a photo, and patients can book directly into Jane from the email.

Segment: active patients & unbooked Practitioner intro template Direct Jane booking button
🌿

Seasonal Promotions & Offers

Spring wellness packages. Back-to-school posture assessments. Winter pain prevention programs. Email gives you creative promotional space that SMS doesn't — ideal for targeted seasonal campaigns that feel relevant, not spammy.

Segment: active + no upcoming appt Promotional copy with offer Time-limited CTA
📰

Clinic Newsletters

A monthly or quarterly newsletter keeps your community connected between visits. Share clinic news, health tips relevant to your discipline, team highlights, and upcoming availability. AI drafts the whole thing — you just review and send.

Segment: full active patient list Multi-section AI layout Drag-and-drop builder
🏥

New Equipment & Technology

Added a new diagnostic tool, upgraded your ultrasound equipment, or brought in new rehabilitation technology? An email announcement positions your clinic as forward-thinking and gives patients a reason to book — especially those managing ongoing conditions.

Segment: condition-specific history Educational + promotional tone Jane booking button
🤝

Loyalty & VIP Patient Emails

Recognize your most loyal patients — those with 5+ visits in the past year — with exclusive early access to new services, priority booking windows, or a personal thank-you from their practitioner. Patients who feel valued stay longer and refer more.

Segment: high-frequency visitors Personalized from practitioner Exclusive offer or early access
AI Email Builder

Describe what you want. AI builds the whole email.

No copywriting experience needed. Tell the AI your goal, your audience, and your tone — and it generates a fully structured, professional email in seconds. Then drag, drop, and customize with the visual builder.

AI-generated copy in seconds
Describe your goal — AI writes subject line, body copy, and CTA. Choose from Friendly, Professional, Warm, or Promotional tones.
🎨
Drag-and-drop visual builder
Add images, sections, columns, and buttons. Drop in your Jane online booking URL as a one-click booking button inside any email.
📐
Pre-built clinic templates
Start from a treatment announcement, newsletter, seasonal offer, or staff introduction template — already structured for clinic use.
🔁
Iterate conversationally
Not quite right? Tell AI to make it shorter, change the tone, or rewrite a section — without starting over.
✨ AI Email Writer
Describe your email goal
"Write a warm email introducing our new RMT, Sarah, to patients who haven't booked in the last 3 months. Mention she specializes in sports and deep tissue. Include a booking button."
Tone:
Warm
Professional
Friendly
Promotional
Generating your email…
Subject: Meet Sarah — Your next appointment is in good hands 👋
Hi {{ first_name }}, we're thrilled to introduce Sarah, our newest RMT who specializes in sports therapy and deep tissue work. We thought of you specifically…
Insert into email
Regenerate
📥 Unified Inbox
All channels · All replies
Maria T. 2m ago
Re: Spring Wellness — "Hi, I'd love to book with Sarah! What times are…"
💬
James R. 14m ago
"Can I reschedule my Thursday appointment?"
Priya K. 1h ago
Re: New Shockwave Therapy — "Does this work for plantar fasciitis? I've been dealing with…"
📸
Alex W. 3h ago
"Do you do direct billing for massage?"
Email replies appear alongside SMS, DMs, and calls — one inbox, full context.
Replies handled automatically

When patients reply, the conversation continues.

Email replies don't go into a separate inbox or disappear into a staff member's personal account. Every reply is captured in your Rebookly unified inbox — the same place your SMS, DMs, and call summaries live.

AI responds to common questions automatically
Complex replies escalate to staff for review
Staff can take over any email thread at any time
Full reply history preserved alongside all other channels
No scattered inboxes — one centralized view for the whole team
How it works

From patient data to sent email in four steps.

Everything is connected to Jane — so you start with real data, not a blank screen.

01
🔄

Jane syncs your patient data

Last visit, treatment type, upcoming appointments, visit frequency, and more are pulled live from Jane and kept up to date automatically.

02
🎯

Build your target segment

Filter patients by treatment history, practitioner, visit recency, upcoming bookings, or any combination. Your segment updates in real time.

03

AI writes the email

Describe your goal, choose a tone, and AI generates a fully structured email with subject line, personalized body copy, and a Jane booking button ready to insert.

04
📤

Review, send, and watch replies

Review the email in the drag-and-drop builder, adjust anything you like, and send with no limits. Replies flow straight into your unified inbox.

Why this is different

This is not a generic email tool with clinic branding.

Generic email tools give you a blank canvas and a list. Rebookly's Email AI Assistant gives you real patient intelligence from Jane, AI that writes clinic-appropriate copy, and a booking button that connects directly to your live schedule.

🏥

Built around Jane, not around a contact list

Other email tools require you to export, import, and manually maintain lists. Rebookly uses your live Jane data — so segments are always accurate and always current.

✍️

AI that understands clinic context

The AI generates copy that fits healthcare communications — warm, professional, and appropriate for patient relationships — not generic marketing language.

📅

Every email connects to your schedule

Every email includes a Jane booking button that takes patients directly to your online booking page. The path from email to appointment is one click.

🔗

Part of one connected system

Email is one channel inside a broader patient communication system. Replies, bookings, and follow-ups all live in the same place as your SMS and social conversations.

Common questions about email automation

Everything you need to know.

The Email AI sends personalised appointment-related emails automatically — including post-visit follow-ups, rebooking prompts, care reminders, and check-ins. Emails are triggered by appointment events in Jane App and written in a tone aligned with your clinic.
SMS is the primary conversion channel because it generates faster responses and higher booking completion. Email works alongside SMS for patients who prefer email, longer informational messages, or documentation-style follow-up.
Email primarily nurtures and guides patients. Booking is most effectively completed through two-way SMS. Emails can include booking links or prompt patients to start an SMS conversation where Rebookly completes the booking in Jane App.
Yes. Emails use patient name, appointment history, and service data from Jane App to personalise messaging. They feel like a direct relevant communication from your clinic — not a generic newsletter.
Yes. Rebookly only sends emails to patients with appropriate consent. Opt-outs are enforced immediately. Clinics control email workflows, frequency, and exclusions during setup and ongoing operation.
What clinics say

Real results from real clinics using Jane App™.

★★★★★
“I run a busy med spa, and Rebookly reactivated clients we hadn’t seen in months — some even came back the same week we launched it. Highly recommend to any spa using Jane.”
Phil — Calgary, AB
Med Spa
★★★★★
“Our massage clinic had a long list of patients who had gone quiet. Rebookly brought so many of them back without us having to make a single call. It just runs and fills gaps in our schedule.”
Allison — Calgary, AB
Massage Therapy Clinic
★★★★★
“As a naturopath, my patients need consistent follow-up between visits. Rebookly handles that automatically and in a way that feels warm and professional — not like a robot. My rebooking rate has improved noticeably.”
Michelle — Calgary, AB
Naturopathic Clinic
★★★★★
“We run six physiotherapy clinics in Ottawa and keeping follow-up consistent across all of them was a constant challenge. Rebookly standardised everything. Every missed call gets followed up, every past patient gets a check-in. It scales exactly the way we needed.”
Andrew — Ottawa, ON
Physiotherapy — 6 Clinics
Ready to see it in action?

Send your first AI-written clinic email this week.

Book a demo and we'll show you how the Email AI Assistant connects to your Jane App™ data, builds your first patient segment, and writes an email ready to send — in the same session.