Website Live Chat
Emma that turns website visitors into new bookings
Most website visitors don’t want to dig through pages — they just want quick answers. Emma chats with them instantly, handles FAQs, and sends them straight to your Jane link to book.
The Problem:
Website visitors leave when they can’t find answers fast
Staff can’t monitor chat 24/7
The Solution:
Emma greets visitors the moment they land on your site
Provides instant answers to FAQs
Sends the right Jane link so clicks turn into bookings
Meet Emma, the assistant your front desk always wished for
Emma answers when your team can’t, takes awkward recalls off your team’s plate and keeps conversations going until clients book again. Think of her as the extra set of hands that never gets tired.
Built for Canadian 🇨🇦 wellness businesses using JaneApp
Here’s what Emma does for you:
Knows your business → Emma is trained to sound just like your front desk.
Replies instantly → No missed leads. Emma replies instantly to text messages, on your website, Facebook, and Instagram.
Answers common questions 24/7 → Hours, services, pricing, and directions, answered automatically, day or night.
Respects privacy. Fully PIPEDA-compliant for Canadian 🇨🇦 clinics.
Gets started easily: our team sets everything up for you, no tech experience or staff training needed.
How Emma automatically brings clients back
Emma doesn’t just answer questions. She also follows up with clients at the perfect moments, so nothing slips through the cracks.
Reactivation Follow-Ups
Emma spots clients who haven’t booked in a while and sends them a friendly nudge to come back — no awkward calls from your staff.
Consistent follow-up for inactive clients
Birthday Messages
On a client’s birthday, Emma sends a warm message (and optional offer) that often turns into another booking.
Builds goodwill and repeat visits
Cancellation Recovery
When someone misses an appointment, Emma sends a gentle message to rebook — saving lost visits without adding staff workload.
Recover lost revenue, no awkward calls
Google Review Requests
Emma asks happy clients for reviews at just the right time, boosting your clinic’s reputation without it feeling forced.
Improves visibility and trust on autopilot
Outbound Voice AI
Emma calls past clients with natural, human-like conversations and connects rebooking requests straight to your front desk.
Turns past-due clients into live bookings
Meta Retargeting Ads
We run Meta ads that re-engage past clients and, paired with AI follow-ups, keep your clinic’s schedule full.
Brings back past clients automatically
Missed Call Coverage
When your phones go unanswered, Emma steps in to answer questions and guides callers to book.
Turn missed calls into bookings
Website Live Chat
Emma chats with website visitors instantly, answers questions, and sends them to your booking page.
Turn website clicks into booked visits
Facebook & Instagram
Emma replies to social DMs right away, helping leads before they choose a competitor.
Catch leads before competitors do
How soon will I see results?
Most businesses see rebookings within the first day of Emma going live.
How does Emma reach clients?
Emma follows up with your clients by text message. Every message is warm, natural, and written in your business’s voice — just like your front desk would write. You’ll see every conversation inside your shared inbox, so you always stay in control.
Will this integrate with my existing software?
Yes — Emma connects directly with JaneApp. Client info and appointments stay in sync automatically, so everything runs smoothly in the background while Emma handles follow-ups.
Do I have to train Emma myself?
Not at all. We set Emma up for you. Our team trains her on your business voice, loads your FAQs, and keeps things updated. Your staff doesn’t have to learn anything new or spend time managing Emma.
Can I see what Emma is sending to clients?
Absolutely. Every message shows up in your shared inbox. You can track results, view conversations, and even step in if you’d like — full transparency, always.
Does Emma replace my staff?
No. Emma handles the tedious recalls and missed messages so your staff can focus on client care.
Automation
AI-driven, human-friendly rebooking.
Retention
Personalized outreach, happier clients.
Integration
Effortless syncing with JaneApp.
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